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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
uniform provided
Job Description
The hiring establishment is a prominent hotel dedicated to providing exceptional hospitality services. With a strong commitment to guest satisfaction and comfort, this hotel has established itself as a trusted name in the hospitality industry. The hotel operates with a focus on high standards of service, efficiency, and accuracy to ensure that every guest has a memorable stay. This establishment values professionalism, attentiveness, and a customer-centric approach among its staff, fostering an environment where guests feel welcomed and well cared for.
This role is for a Front Desk Agent who plays a critical role in maintaining seamless operations a... Show More
This role is for a Front Desk Agent who plays a critical role in maintaining seamless operations a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Attention to detail
- Ability to remain calm under pressure
- Basic math skills
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Basic computer proficiency
- Knowledge of reservation and front desk software is an advantage
- Professional appearance and demeanor
Job Duties
- Report to work in proper uniform as outlined by the hotel
- Greet guests in a professional and friendly manner
- Be personable, positive, smile, and practice 12-6-3 rules
- Greet guest by name whenever possible and promptly attend to all guest needs in a most courteous, efficient, and professional manner
- Register guests as they check-in, ensuring all information is correct and accurate
- Obtain proper credit from each guest at check-in and verify credit card validity
- Post charges to guest and administration accounts
- Handle all incoming and outgoing reservation requests in absence of a reservationist
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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