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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
uniform provided

Job Description

The hiring establishment is a prominent hotel dedicated to providing exceptional hospitality services. With a strong commitment to guest satisfaction and comfort, this hotel has established itself as a trusted name in the hospitality industry. The hotel operates with a focus on high standards of service, efficiency, and accuracy to ensure that every guest has a memorable stay. This establishment values professionalism, attentiveness, and a customer-centric approach among its staff, fostering an environment where guests feel welcomed and well cared for.

This role is for a Front Desk Agent who plays a critical role in maintaining seamless operations a... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Strong customer service orientation
  • Attention to detail
  • Ability to remain calm under pressure
  • Basic math skills
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Basic computer proficiency
  • Knowledge of reservation and front desk software is an advantage
  • Professional appearance and demeanor

Job Duties

  • Report to work in proper uniform as outlined by the hotel
  • Greet guests in a professional and friendly manner
  • Be personable, positive, smile, and practice 12-6-3 rules
  • Greet guest by name whenever possible and promptly attend to all guest needs in a most courteous, efficient, and professional manner
  • Register guests as they check-in, ensuring all information is correct and accurate
  • Obtain proper credit from each guest at check-in and verify credit card validity
  • Post charges to guest and administration accounts
  • Handle all incoming and outgoing reservation requests in absence of a reservationist

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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