Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a prominent vacation ownership company dedicated to providing exceptional vacation experiences to its guests. Renowned for helping guests explore new destinations and create lasting memories, Hilton Grand Vacations prides itself on fostering a positive and exciting work environment. The company is committed to excellence and recognized for its outstanding workplace culture, as evidenced by numerous awards, including being named to Newsweek's Top 100 Most Loved Workplaces list and receiving multiple Stevie Awards for its achievements in hospitality and business growth. Hilton Grand Vacations is also known for its dedication to diversity, inclusion, and providing reasonable accommodations to individuals with disabilities.
The BXG Solara Surfside Resort Club, part of Hilton Grand Vacations, is looking to hire a full-time Front Desk Clerk to join their team. This role is vital in ensuring each interaction with owners and guests is positive, warm, and memorable from the moment they arrive until their departure. The Front Desk Clerk plays a central role in delivering outstanding customer service, managing check-ins and check-outs efficiently, and assisting guests with various requests, including reservations and changes. This position demands a professional demeanor, excellent communication skills in English, and the ability to multitask and prioritize duties effectively. Working collaboratively with team members, the Front Desk Clerk helps maintain operational excellence by managing safety deposit boxes, responding to housekeeping and maintenance requests, restocking supplies, and handling payment transactions and invoicing.
Employees at Hilton Grand Vacations enjoy a supportive work environment with numerous benefits that promote physical and mental well-being, career growth, and financial stability. The role supports full-time employment with comprehensive benefits from day one, including health, dental, and vision insurance options, a 401(k) plan with company match, paid vacation and sick days, tuition reimbursement, and more. Hilton Grand Vacations fosters a culture of recognition, learning, and advancement opportunities. Those passionate about hospitality and dedicated to providing exceptional guest experiences will find this position rewarding and fulfilling within a respected industry leader.
The BXG Solara Surfside Resort Club, part of Hilton Grand Vacations, is looking to hire a full-time Front Desk Clerk to join their team. This role is vital in ensuring each interaction with owners and guests is positive, warm, and memorable from the moment they arrive until their departure. The Front Desk Clerk plays a central role in delivering outstanding customer service, managing check-ins and check-outs efficiently, and assisting guests with various requests, including reservations and changes. This position demands a professional demeanor, excellent communication skills in English, and the ability to multitask and prioritize duties effectively. Working collaboratively with team members, the Front Desk Clerk helps maintain operational excellence by managing safety deposit boxes, responding to housekeeping and maintenance requests, restocking supplies, and handling payment transactions and invoicing.
Employees at Hilton Grand Vacations enjoy a supportive work environment with numerous benefits that promote physical and mental well-being, career growth, and financial stability. The role supports full-time employment with comprehensive benefits from day one, including health, dental, and vision insurance options, a 401(k) plan with company match, paid vacation and sick days, tuition reimbursement, and more. Hilton Grand Vacations fosters a culture of recognition, learning, and advancement opportunities. Those passionate about hospitality and dedicated to providing exceptional guest experiences will find this position rewarding and fulfilling within a respected industry leader.
Job Requirements
- Completion of high school or equivalent experience
- Prior customer service experience preferred
- Prior cash handling experience preferred
- Proficient English language skills both verbally and in writing
- Ability to multi-task and prioritize responsibilities
- Flexibility to adapt to schedule changes and cover shifts on short notice
- Professional demeanor
Job Qualifications
- Prior customer service experience preferred
- Prior cash handling experience preferred
- Completion of high school or equivalent experience
- Professional demeanor
- Proficient English language skills both verbally and in writing
- Ability to multi-task and prioritize responsibilities
- Flexibility to adapt to schedule changes and cover shifts on short notice
Job Duties
- Check in and out owners and guests
- Respond to guests requests
- Assist guests with reservations or changes
- Generate invoices and collect payments
- Maintain safety deposit boxes
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- Work as a team with co-workers to complete checklists and daily duties
- Prepare and consistently restock the front desk with supplies
- Perform other duties as requested by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
