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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a prominent vacation ownership company dedicated to providing exceptional vacation experiences to its guests. Renowned for helping guests explore new destinations and create lasting memories, Hilton Grand Vacations prides itself on fostering a positive and exciting work environment. The company is committed to excellence and recognized for its outstanding workplace culture, as evidenced by numerous awards, including being named to Newsweek's Top 100 Most Loved Workplaces list and receiving multiple Stevie Awards for its achievements in hospitality and business growth. Hilton Grand Vacations is also known for its dedication to diversity, inclusion, and providing reasonable accommodations... Show More
Job Requirements
- Completion of high school or equivalent experience
- Prior customer service experience preferred
- Prior cash handling experience preferred
- Proficient English language skills both verbally and in writing
- Ability to multi-task and prioritize responsibilities
- Flexibility to adapt to schedule changes and cover shifts on short notice
- Professional demeanor
Job Qualifications
- Prior customer service experience preferred
- Prior cash handling experience preferred
- Completion of high school or equivalent experience
- Professional demeanor
- Proficient English language skills both verbally and in writing
- Ability to multi-task and prioritize responsibilities
- Flexibility to adapt to schedule changes and cover shifts on short notice
Job Duties
- Check in and out owners and guests
- Respond to guests requests
- Assist guests with reservations or changes
- Generate invoices and collect payments
- Maintain safety deposit boxes
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- Work as a team with co-workers to complete checklists and daily duties
- Prepare and consistently restock the front desk with supplies
- Perform other duties as requested by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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