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Front Desk Clerk

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities

Job Description

Hilton Grand Vacations is a reputable and inspiring company dedicated to helping team members achieve their goals and build a successful future. Known widely in the hospitality industry, Hilton Grand Vacations represents an award-winning brand that prioritizes talent, dedication, and the overall growth of its employees. With a culture rooted in respect, diversity, and opportunity, Hilton Grand Vacations continues to build strong relationships with both its employees and guests, making it a trusted leader in the vacation ownership segment. The company's approach centers around its team members, regarded as the HEART of its operations, recognizing that their commitment has been... Show More

Job Requirements

  • Proficient English language
  • Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands
  • Six-month customer service experience
  • Open and flexible availability, including weekends and holidays

Job Qualifications

  • Proficient English language
  • Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands
  • Six-month customer service experience
  • Open and flexible availability, including weekends and holidays
  • Experience as a front desk/guest services agent preferred
  • Experience with cash/credit card transactions preferred
  • Background in resort hospitality or related industries preferred

Job Duties

  • Greeting guests and owners on arrival
  • Checking in/out guests
  • Generating folios and collecting payments
  • Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel
  • Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information
  • Answering phones and directing calls
  • Performing other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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