Front Desk Clerk

Kissimmee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

recognition programs

Travel Discounts

Paid vacation

paid sick days

Employee assistance program

401(k) with Company Match

Tuition Reimbursement

Employee Stock Purchase Program

Job Description

Hilton Grand Vacations is a prestigious leader in the vacation ownership industry, known for its commitment to innovation, quality, and exceptional guest experiences. Operating in the hospitality and vacation resort sector, Hilton Grand Vacations offers unique vacation ownership opportunities, granting guests and owners access to magnificent resort properties across desirable destinations. This esteemed company prides itself on creating memorable vacation experiences and building lasting memories for all its guests. Joining Hilton Grand Vacations means becoming part of a passionate team dedicated to enriching the lives of vacation owners and guests worldwide.

The Front Desk Clerk role at Hilton Grand... Show More

Job Requirements

High school graduate or equivalent experience required
Proficient English language social skills to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
Prior cash handling and data entry experience required

Job Qualifications

High school graduate or equivalent experience required
Proficient English language social skills to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
Prior cash handling and data entry experience required
Prior hospitality or related experience preferred
Bilingual a plus

Job Duties

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
Inputs information into the computerized reservations system to update and maintain records
Accesses reservation system to confirm unit availability and assists guests with reservations or changes, maintaining rental policies to optimize inventory
Generates invoices and collects monies due through the rental program and merchandise sales
Issues and controls unit keys
Maintains safety deposit boxes
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
Prepares and consistently restocks the front desk with supplies including preparing arrival packets
Provides information on area attractions and resort amenities
Types correspondence and reports for management as needed

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: