Front Desk Clerk

Foundation Communities is a leading nonprofit organization committed to providing affordable, supportive housing and services to families and individuals in need. Established with a mission to build and sustain thriving communities, Foundation Communities manages numerous properties across various locations offering safe, clean, and welcoming environments for residents. The organization strongly emphasizes community engagement, resident support, and improving quality of life through comprehensive services including education, health, and employment programs. With a strong reputation for integrity, trustworthiness, and dedication to social impact, Foundation Communities fosters a collaborative and inclusive workplace culture that values diversity and equal opportunity for all employees.

The Front Desk Clerk (Floater) position is an integral role in the daily functioning of Foundation Communities’ supportive housing properties. This position involves working primarily during evenings and weekends, where the clerk is responsible for overseeing the operations at multiple properties as needed. Floaters are required to travel between different housing locations, adapting to each environment and upholding the high standards set by the organization. The Front Desk Clerk serves as the primary point of contact for residents and visitors, ensuring excellent customer service and enforcing community policies to maintain a safe and respectful living environment. This role blends administrative responsibilities such as answering phones, managing emails, and maintaining records, with critical security tasks including monitoring video surveillance, verifying guest identification, and responding effectively to emergencies.

This opportunity is ideal for individuals seeking an entry to mid-level position with meaningful responsibilities and potential for career advancement within Foundation Communities. The work schedule typically includes part-time evening shifts, specifically from 4 PM to 12 AM on Sundays, with opportunities to pick up additional hours as needed. The compensation rate is $18.56 per hour, reflecting the importance and responsibility inherent in maintaining safe and supportive housing communities. Candidates who possess strong interpersonal skills, good judgment, and a commitment to community welfare will thrive in this dynamic role. Employees also benefit from a comprehensive benefits package that includes employer-paid health benefits, 401(k) investment options, an Employee Assistance Program, and accrual of paid vacation, holidays, and sick leave.

Working as a Front Desk Clerk with Foundation Communities involves an understanding of and sensitivity to the unique needs of supportive housing residents. The role demands vigilance, professionalism, and compassion as the clerk manages interactions with diverse populations, some of whom may be experiencing challenging life circumstances. Physical requirements include the ability to sit for extended periods, perform safety rounds around properties, navigate stairs, and occasionally lift weights up to 30 pounds. Foundation Communities provides all necessary training and personal protective equipment to ensure employee safety, especially when handling occupational risks such as exposure to bodily fluids. Overall, this position offers a rewarding chance to contribute to a mission-driven organization focused on lasting social change while developing valuable career skills in property management, customer service, and community safety.