Front Desk Clerk

Austin, TX, USA|Travel

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $18.56 - $19.12

Work Schedule

Night Shifts

Benefits

Health Insurance

401(k)

Employee assistance program

Paid vacation

paid holiday

Paid sick time

Job Description

Foundation Communities is a leading nonprofit organization committed to providing affordable, supportive housing and services to families and individuals in need. Established with a mission to build and sustain thriving communities, Foundation Communities manages numerous properties across various locations offering safe, clean, and welcoming environments for residents. The organization strongly emphasizes community engagement, resident support, and improving quality of life through comprehensive services including education, health, and employment programs. With a strong reputation for integrity, trustworthiness, and dedication to social impact, Foundation Communities fosters a collaborative and inclusive workplace culture that values diversity and equal opportunity for all employees.
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Job Requirements

High school diploma or GED
Must have reliable, dependable transportation in working condition
Exceptional interpersonal skills, time management and human relation skills
Ability to exercise good judgment and self-control
Demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors
Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
Must be able to use a computer and cell phone
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English

Job Qualifications

High school diploma or GED
Exceptional interpersonal skills, time management and human relation skills
Ability to exercise good judgment and self-control
Demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors
Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
Ability to use a computer and cell phone
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication
Must speak and write in English
Bilingual (English and Spanish, and/or Arabic, and/or Pashto) preferred

Job Duties

Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails
Provide excellent customer service to resident population
Interact with residents to communicate rules as outlined in the lease and community policies
Respond to resident problems and emergencies as appropriate
Respond to emergency situations and contact appropriate authorities as needed
Prepare documentation such as incident reports and shift reports as needed
Monitor sign-in/sign-out process and verify photo identification for all guests
Input work orders as needed for unit repairs and other general needs
Monitor video surveillance system and report unusual activity
Ensure confidentiality of all resident records and information

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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