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Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Job Description
COPA is a dynamic and rapidly growing organization dedicated to providing exceptional service and creating memorable experiences for its members and guests. As a recognized leader in the hospitality and recreation industry, COPA focuses on delivering a high level of customer satisfaction through professional service and comprehensive offerings. The company prides itself on fostering a welcoming, supportive, and team-oriented culture where employees can thrive and contribute to the continued success of the organization.
We are currently seeking enthusiastic and customer-focused Front Desk Associates to join our COPA Team. This position plays a crucial role in ensuring that every mem... Show More
We are currently seeking enthusiastic and customer-focused Front Desk Associates to join our COPA Team. This position plays a crucial role in ensuring that every mem... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or front desk role
- ability to communicate clearly and professionally
- proficient with POS systems
- ability to multitask in a fast-paced environment
- reliable and punctual
- customer-oriented mindset
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or front desk roles preferred
- excellent communication and interpersonal skills
- ability to operate POS systems and basic office equipment
- strong organizational skills
- friendly and approachable demeanor
- teamwork and collaboration skills
Job Duties
- greet members and guests with professionalism and warmth
- manage check-in and check-out processes efficiently
- respond to inquiries and resolve customer concerns via phone, email, and in-person interactions
- assist with membership sign-ups, inquiries, and updates
- explain membership options and other offerings to prospective new members and customers
- maintain a clean and organized Front Desk area and Pro Shop
- process transactions using the POS system
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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