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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Employee wellness programs
Job Description
This position is with an independently owned and operated franchise of UFC Gym, which is a renowned fitness and wellness center dedicated to empowering individuals to live healthier and more active lifestyles. UFC Gym combines traditional fitness methods with mixed martial arts techniques to offer a unique and effective workout environment. As a franchise, the gym emphasizes community engagement, member satisfaction, and fostering an atmosphere where fitness enthusiasts of all levels can achieve their personal goals. The facility is known for its welcoming environment, state-of-the-art equipment, and wide variety of group fitness classes and personal training options.
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Job Requirements
- High school diploma or GED
- Current CPR/AED certification
- Energetic and friendly personality
- Strong interpersonal and communication skills
- Excellent telephone etiquette
- Customer service focus and professionalism
- Ability to multi-task with attention to detail
Job Qualifications
- High school diploma or GED
- Current CPR/AED certification
- Energetic with a friendly and outgoing personality
- Strong interpersonal and communication skills
- Excellent telephone etiquette
- Customer service focused with professionalism and diplomacy
- Ability to follow oral and written instructions
- Ability to multi-task with accuracy and attention to detail
Job Duties
- Ensures guests and members are warmly greeted and promptly assisted
- Ensures incoming calls are answered professionally and efficiently
- Follows proper member check-in procedures
- Responds to member questions, requests and concerns, escalating to management if unresolved
- Maintains maintenance logs, fitness profiles, telephone inquiries and group fitness reservations
- Reports unsafe conditions or emergencies to management immediately
- Keeps front desk and lobby neat and clean at all times
- Monitors retail goals and ensures club meets assigned goals
- Calls past due members regarding late dues and down payments
- Collaborates with maintenance and janitorial staff to address cleanliness and maintenance issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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