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Equinox Fitness logo

Front Desk Associates, Union Street

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.18
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive salary
industry-leading commission opportunities
Complimentary Club membership
perks
Incentives
Health Insurance
Paid Time Off

Job Description

Equinox Group is a dynamic and rapidly expanding collective that encompasses some of the world’s most influential lifestyle brands. Known for its commitment to experiential and differentiated lifestyle offerings, Equinox Group includes renowned brands such as Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. These brands are celebrated globally and have established a strong presence in every major city across the United States, as well as in international locations like London, Toronto, and Vancouver. Equinox's mission is to redefine high performance living by continuously seeking innovative ways to maximize life, inspire, and motivate both its members and employees.... Show More

Job Requirements

  • must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • must be able to perform pushing, pulling and lifting up to 50lbs at a time
  • legal right to work in the United States

Job Qualifications

  • minimum of 1 year in customer service or related experience
  • high school diploma/GED required or equivalent work experience
  • reliable
  • professional
  • computer literate
  • energetic
  • friendly
  • preferably interested in health, fitness, and/or sports
  • must be friendly, vibrant, and outgoing
  • must be able to effectively communicate in person, via email, and via phone

Job Duties

  • professionally greet members and guests
  • scan membership IDs upon members entrance
  • answer phones professionally
  • respond to member questions, concerns and discrepancies
  • update members’ accounts if needed
  • maintain an orderly and clean work area
  • ability to work opening/closing/mid-day shifts
  • ability to tour members
  • provide the highest level of customer service to members, prospective members, and guests
  • aid other departments with other related tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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