Front Desk Associates, Seattle

Equinox Group is a leading lifestyle brand collective known for its high-performance ethos and dedication to inspiring individuals to maximize their potential. As a high-growth organization, Equinox operates globally with a presence in all major U.S. cities, London, Toronto, and Vancouver, offering experiential and differentiated wellness services through its flagship brand Equinox, as well as its associated entities SoulCycle and Equinox Hotels. The company is driven by a philosophy centered around high performance living, innovation, and community success, valuing humility and teamwork at every level. Equinox continuously pushes boundaries in fashion, culture, and consumer behavior to remain ahead of the curve and to provide members with exceptional experiences that encourage health and fitness.

The Front Desk Associate role at Equinox represents an exciting opportunity for energetic, creative, and enthusiastic individuals looking to join a vibrant and dynamic team. This position plays a pivotal part in shaping the member experience by being the primary point of contact for members and guests. Front Desk Associates are responsible for professionally greeting members, answering calls, updating member accounts, and collaborating with other departments to ensure smooth facility operations. They provide tours to prospective members and deliver exceptional customer service that reflects the brand's commitment to excellence. This role requires flexibility, as associates must be able to work various shifts including opening, closing, and mid-day periods. The position offers a competitive hourly wage of $21.30, alongside comprehensive benefits and lucrative commission opportunities. Employees also receive complimentary club memberships and access to perks such as personal training, Pilates, spa services, and retail discounts. The ideal candidate is reliable, computer literate, friendly, and interested in health and fitness, embodying the vibrant and outgoing attitude that aligns with Equinox’s community-centric values. Moreover, this role demands physical stamina to perform duties that may include standing for extended periods, walking, bending, and lifting up to 50 pounds. Equinox is an equal opportunity employer that maintains strict confidentiality in line with EEO guidelines.