Front Desk Associates, Pine Street

Equinox Group is a distinguished and rapidly expanding collective of some of the world's most influential and innovative lifestyle brands, renowned for their commitment to experiential and differentiated wellness and lifestyle experiences. Included in their impressive portfolio are renowned names such as Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, all of which inspire and motivate members and employees alike to live life to its absolute fullest. Operating globally, the Equinox brand has strategically positioned itself in all major cities across the United States as well as key international urban centers including London, Toronto, and Vancouver. This expansive reach reflects the company’s dedication to promoting high performance living and a passion for health and fitness all over the world.

Equinox prides itself on a culture of ambition and excellence, where a disruptive approach is used to unlock untapped human potential. The company fosters an environment focused on dreaming big, sweating the details, and delivering superior results. At Equinox, employees are encouraged to push beyond the status quo by continuously seeking what’s new, what’s now, and what’s next. This forward-thinking mindset ensures that the company remains a leader in fashion, culture, and consumer behavior, not just a follower. Beyond a typical workplace, Equinox builds a community where humility and teamwork are core values, empowering every individual to contribute to collective success.

The Front Desk Associate role at Equinox offers a vibrant opportunity for energetic, creative, and enthusiastic individuals to join a dynamic team and make a significant impact within the company. This position is ideal for candidates looking to grow within a fast-paced environment that values excellent customer service, professionalism, and member engagement. Responsibilities include greeting members and guests warmly and professionally, managing membership IDs upon entrance, efficiently answering phone calls, addressing member inquiries and concerns, as well as updating member accounts as needed. Front Desk Associates play a crucial role as ambassadors of the brand, providing outstanding service to members, prospective members, and guests, and helping to maintain a clean and orderly work area.

In addition to essential front desk duties, associates will assist other departments with related tasks and are expected to work varied shifts including opening, closing, and mid-day. This position requires a friendly, vibrant, and outgoing personality, coupled with strong communication skills to interact effectively in-person, over the phone, and via email. Interested candidates with a passion for health, fitness, or sports will find this role especially fulfilling as it aligns with the overall mission and culture of Equinox.

Equinox supports its employees with competitive salaries, industry-leading commission opportunities, and comprehensive benefits, including complimentary club memberships and perks on personal training, Pilates, spa services, and shop products. With a pay rate of $19.18 per hour, this role offers both financial rewards and professional growth within an inspiring community that champions high performance and personal development. Seeking not just an employee but a passionate team player, Equinox is committed to diversity and inclusivity, ensuring a supportive work environment where all members of the team can thrive.