
Job Overview
Compensation
Hourly
Exact $19.18
Work Schedule
Day Shifts
Fixed Shifts
Benefits
competitive salary
benefits
Industry leading commission
Complimentary Club membership
perks
Incentives
Paid Time Off
Job Description
Equinox Group is a premier collective of globally influential lifestyle brands, recognized for pioneering innovative, high-quality fitness, wellness, and hospitality experiences. With flagship brands including Equinox, SoulCycle, and Equinox Hotels, the group has established a significant presence in major cities across the United States, as well as internationally in London, Toronto, and Vancouver. This dynamic and fast-growing organization is renowned for its commitment to high-performance living, creating immersive environments that inspire both members and employees to maximize their potential. The group’s dedication to quality, innovation, and community has made it a leader in lifestyle branding, fitness, and wellness industries worldwide.
The Front Desk Associate position at Equinox Market Street presents an exciting opportunity for enthusiastic, creative, and energetic individuals who are passionate about customer service and the health and fitness industry. This role serves as the first point of contact for members and guests, creating a welcoming and professional atmosphere that reflects the brand’s high standards. Front Desk Associates are responsible for greeting members, managing membership access, answering inquiries, updating account information, and supporting the overall club environment. In this role, candidates will contribute to both operational efficiency and member satisfaction through attentive and personalized service.
This position requires strong communication skills, a friendly and vibrant personality, and the ability to multitask in a busy setting. The associate is expected to work opening, closing, and mid-day shifts and assist other departments as needed. Equinox values team collaboration, dedication to excellence, and a results-driven mindset, making this role ideal for individuals looking to grow their career within a cutting-edge lifestyle company. The role offers a competitive hourly wage of $19.18 and comes with a comprehensive benefit package including a complimentary club membership and various perks relating to fitness, training, and wellness services. Working at Equinox is more than just a job—it's a chance to be part of a community that encourages continual growth, health, and high performance living, while contributing to a globally admired brand experience.
The Front Desk Associate position at Equinox Market Street presents an exciting opportunity for enthusiastic, creative, and energetic individuals who are passionate about customer service and the health and fitness industry. This role serves as the first point of contact for members and guests, creating a welcoming and professional atmosphere that reflects the brand’s high standards. Front Desk Associates are responsible for greeting members, managing membership access, answering inquiries, updating account information, and supporting the overall club environment. In this role, candidates will contribute to both operational efficiency and member satisfaction through attentive and personalized service.
This position requires strong communication skills, a friendly and vibrant personality, and the ability to multitask in a busy setting. The associate is expected to work opening, closing, and mid-day shifts and assist other departments as needed. Equinox values team collaboration, dedication to excellence, and a results-driven mindset, making this role ideal for individuals looking to grow their career within a cutting-edge lifestyle company. The role offers a competitive hourly wage of $19.18 and comes with a comprehensive benefit package including a complimentary club membership and various perks relating to fitness, training, and wellness services. Working at Equinox is more than just a job—it's a chance to be part of a community that encourages continual growth, health, and high performance living, while contributing to a globally admired brand experience.
Job Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- must be able to perform pushing, pulling and lifting up to 50lbs at a time
- legal right to work in the United States
Job Qualifications
- Reliable, professional, computer literate, energetic, and friendly
- preferably interested in health, fitness, and/or sports
- must be friendly, vibrant, and outgoing
- must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- scan membership IDs upon members entrance
- answer phones professionally
- respond to member questions, concerns and discrepancies
- update members’ accounts if needed
- maintain an orderly and clean work area
- ability to work opening/closing/mid-day shifts
- ability to tour members
- provide the highest level of customer service to members, prospective members, and guests
- aid other departments with other related tasks
Job Criteria
Experience
No experience required
Job Location
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