Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.50 - $16.00
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. stands as the world's leading vacation ownership and travel membership enterprise, boasting a vibrant and expanding portfolio of resort, travel club, and lifestyle travel brands. Renowned for its commitment to delivering exceptional vacation experiences, Travel + Leisure Co. takes pride in its mission to put the world on vacation. The company nurtures an environment where innovation and growth converge to keep the work engaging and dynamic, offering associates a platform to continuously learn and contribute to creating memorable moments for millions of travelers worldwide.
Travel + Leisure Co. operates through a diverse collection of brands that cater to vacation ownership, travel clubs, and lifestyle travel services, making it a premier choice for job seekers passionate about hospitality and guest services. The company fosters an inclusive workplace culture centered on excellence, team support, and continuous improvement, ensuring that their associates can thrive while making a meaningful impact in the travel industry.
The Front Desk Associate/Night Audit position at WorldMark St. George Resort in Utah offers an exciting opportunity to join this esteemed company in a full-time role. This position is specifically scheduled for three 10-hour night shifts, with the option to work an additional swing shift, giving candidates flexibility and ample working hours. Located at 1157 S Plantation Drive, St George, Utah, the resort is a welcoming destination that places significant emphasis on delivering exceptional guest service and hospitality.
The role of Front Desk Associate/Night Audit is pivotal in ensuring an outstanding guest experience throughout the guest’s stay—from registration through checkout. As the initial and final point of contact for guests, the associate extends hospitality with warmth and professionalism, providing a friendly welcome, helpful information about the resort and local attractions, and efficient handling of reservations and payments. This position demands a candidate who embodies a positive attitude, strong communication skills, and a keen eye for detail.
Core responsibilities include managing the front desk operations during night hours, balancing cash receipts, supervising cashiering activities, and performing audit functions to secure accurate guest folios. The associate ensures that all transactions are processed according to established procedures, guaranteeing accuracy and accountability. By managing reservations for individuals and groups and promptly responding to guest inquiries or concerns, the associate helps maintain high standards of guest satisfaction and loyalty.
Candidates can expect to develop professionally in a stimulating environment that encourages multitasking, problem-solving, and enhanced organizational skills. The Front Desk Associate/Night Audit role provides exposure to various aspects of guest services, cash handling procedures, and resort operations, positioning the candidate for future growth within the hospitality industry.
Travel + Leisure Co. is dedicated to supporting its associates with a comprehensive benefits package that includes medical, dental, vision insurance, flexible spending accounts, and more. This commitment underscores the company’s recognition of its workforce's vital role in achieving ongoing success. For full-time employees working 30 or more hours weekly, benefits also feature life and accident coverage, disability, paid time off, parental leave, holidays, 401k with employer match, legal and identity theft plans, wellness programs, and employee assistance programs.
Joining Travel + Leisure Co. means becoming part of a global team where memories truly start with the associates. The company’s culture fosters inclusivity, excellence, fun, and shared celebration, uplifted by a future-focused mindset on strengthening business performance, community impact, and exceptional customer experiences. All applicants are welcomed and assessed without discrimination, with provisions for reasonable accommodations throughout the recruitment process. This is a remarkable opportunity to build a career in an industry that celebrates the joy of travel and hospitality.
Travel + Leisure Co. operates through a diverse collection of brands that cater to vacation ownership, travel clubs, and lifestyle travel services, making it a premier choice for job seekers passionate about hospitality and guest services. The company fosters an inclusive workplace culture centered on excellence, team support, and continuous improvement, ensuring that their associates can thrive while making a meaningful impact in the travel industry.
The Front Desk Associate/Night Audit position at WorldMark St. George Resort in Utah offers an exciting opportunity to join this esteemed company in a full-time role. This position is specifically scheduled for three 10-hour night shifts, with the option to work an additional swing shift, giving candidates flexibility and ample working hours. Located at 1157 S Plantation Drive, St George, Utah, the resort is a welcoming destination that places significant emphasis on delivering exceptional guest service and hospitality.
The role of Front Desk Associate/Night Audit is pivotal in ensuring an outstanding guest experience throughout the guest’s stay—from registration through checkout. As the initial and final point of contact for guests, the associate extends hospitality with warmth and professionalism, providing a friendly welcome, helpful information about the resort and local attractions, and efficient handling of reservations and payments. This position demands a candidate who embodies a positive attitude, strong communication skills, and a keen eye for detail.
Core responsibilities include managing the front desk operations during night hours, balancing cash receipts, supervising cashiering activities, and performing audit functions to secure accurate guest folios. The associate ensures that all transactions are processed according to established procedures, guaranteeing accuracy and accountability. By managing reservations for individuals and groups and promptly responding to guest inquiries or concerns, the associate helps maintain high standards of guest satisfaction and loyalty.
Candidates can expect to develop professionally in a stimulating environment that encourages multitasking, problem-solving, and enhanced organizational skills. The Front Desk Associate/Night Audit role provides exposure to various aspects of guest services, cash handling procedures, and resort operations, positioning the candidate for future growth within the hospitality industry.
Travel + Leisure Co. is dedicated to supporting its associates with a comprehensive benefits package that includes medical, dental, vision insurance, flexible spending accounts, and more. This commitment underscores the company’s recognition of its workforce's vital role in achieving ongoing success. For full-time employees working 30 or more hours weekly, benefits also feature life and accident coverage, disability, paid time off, parental leave, holidays, 401k with employer match, legal and identity theft plans, wellness programs, and employee assistance programs.
Joining Travel + Leisure Co. means becoming part of a global team where memories truly start with the associates. The company’s culture fosters inclusivity, excellence, fun, and shared celebration, uplifted by a future-focused mindset on strengthening business performance, community impact, and exceptional customer experiences. All applicants are welcomed and assessed without discrimination, with provisions for reasonable accommodations throughout the recruitment process. This is a remarkable opportunity to build a career in an industry that celebrates the joy of travel and hospitality.
Job Requirements
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Availability to work night shifts and possibly additional swing shifts
- Strong communication skills
- Ability to provide excellent customer service
- Basic math proficiency
- Familiarity with computer systems and cash handling
- Detail oriented and organized
- Able to work independently and as part of a team
Job Qualifications
- Professional appearance and a positive, can-do attitude
- Excellent communication skills with the ability to read, write and understand English
- Ability to solve problems with minimal supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Strong attention to detail and organization skills
- Basic computer and office skills
Job Duties
- Bring smiles to guests from around the world by providing warm welcomes
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions strictly following established procedures
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Provide guests with room rate quotes
- Respond to guest inquiries and concerns as quickly and completely as possible
Job Criteria
Experience
No experience required
Job Location
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