Front Desk Associate/Marketing Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Bonus based on performance
competitive salary
flexible schedule
free food and snacks
Opportunity for advancement
Training and Development
Employee Discounts
Company parties

Job Description

The Lash Lounge is a leading beauty salon chain specializing in lash extensions, with more than 135 locations across the United States. Renowned for its commitment to excellence in beauty services, The Lash Lounge offers a wide range of treatments including lashing, perming, tinting, and threading. The company prides itself on providing a warm and inviting atmosphere where the health and care of clients' natural lashes are top priorities. As a premier salon, The Lash Lounge has established itself as a trusted destination for beauty enthusiasts seeking high-quality lash services in a comfortable and professional environment.

We are currently seeking a motivated and dedicated part-time Front Desk Associate to join our team. This role is essential in maintaining the exceptional customer experience The Lash Lounge is known for. The position starts with a minimum of 20 hours per week, with the possibility of increasing hours and transitioning into a full-time role. Work hours include morning shifts from 7:30 AM to 3:30 PM, evening shifts from 3:30 PM to 9:30 PM, and overlap shifts from 11:00 AM to 3:00 PM, with availability required on weekends, Sundays, and Wednesday nights. The Front Desk Associate will be responsible for welcoming clients, facilitating membership sales—which offer significant savings to guests—as well as retail product sales and booking appointments. This role plays a crucial part in fostering a positive and fluid work environment by partnering closely with lash artists and salon staff. Ideal candidates will be enthusiastic about advancing their careers through knowledge acquisition and expertise development in the beauty industry. This opportunity offers an hourly wage complemented by commissions, sales bonuses, growth opportunities, and employee discounts, making it a rewarding career option for the right individual. The role is designed for those who thrive in fast-paced environments where excellent communication, multitasking, and customer relationship skills are paramount, and where contributing to team success is highly valued. Joining The Lash Lounge means becoming part of a supportive team that values hard work, dedication, and passion for beauty services.

Job Requirements

  • Must be available evenings, holidays and weekends
  • Eyelash extensions are required
  • Minimum 1 year customer service or retail sales experience
  • Strong ability to multitask in a fast-paced environment
  • Outstanding phone skills
  • Strong attention to detail

Job Qualifications

  • Minimum 1 year of customer service or retail sales experience
  • Outstanding phone skills
  • Strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Experience with MindBody software is a plus
  • Knowledge of eyelash extensions

Job Duties

  • Increase membership sales and retail sales
  • Follow up and schedule sales leads
  • Greet new clients and provide an excellent customer experience
  • Market/schedule appointments in person or by phone
  • Maintain a clean and inviting environment
  • Partner with lash artists to maintain a fluid environment in the salon

Job Criteria

Experience

Mid Level (3-7 years)


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