Front Desk Associate- The Infinity

Action Property Management boasts a distinguished legacy that extends over four decades, establishing itself as a leader in homeowner's association (HOA) management across the western United States. Since its founding in 1984, the company started with just a single client but quickly grew by setting exceptionally high ethical and professional standards within the HOA industry. With a commitment to integrity, professionalism, and core values centered around excellence, innovation, and caring for people, Action Property Management has become the largest privately owned HOA management company in the West. Today, the company serves over 300 communities through nine dedicated office locations, supported by a passionate workforce of nearly 900 team members who love their work and are committed to helping homeowners thrive by creating communities where residents feel proud and happy to live.

Now, Action Property Management is seeking a full-time Front Desk Associate for its luxury community, The Infinity, located in San Francisco. This position offers a competitive hourly wage of $25.00 and requires open availability to cover five shifts per week, including early morning and evening shifts as well as weekends and holidays. The Front Desk Associate acts as the welcoming face of both Action Property Management and The Infinity community, providing exceptional five-star customer service with a dedicated focus on ensuring 100% resident satisfaction.

Key responsibilities include maintaining the professional appearance of the front desk, lobby, and main elevators; carefully monitoring lobby activity and access control; providing concierge services; completing daily activity reports; and professionally handling incoming phone calls and parcel distribution. The role also involves addressing resident and guest concerns with tact and efficiency and demonstrating a strong understanding of the association’s governing documents. Candidates for this position should bring at least six months of customer service experience, preferably in hospitality, luxury retail, or fine dining, along with a polished and professional demeanor. Hospitality management students and recent graduates are especially encouraged to apply.

Working at Action Property Management means joining a reputable, values-driven company that focuses on teamwork, excellence, and career growth. The company offers comprehensive benefits including health, dental, vision, and pet insurance, a 401(k) plan with company match, paid time off encompassing vacation, sick leave, and company-observed holidays, as well as opportunities for ongoing training in hospitality and property management. Staff at Action Property Management enjoy a supportive and engaging work environment where they are encouraged to thrive and make a meaningful impact. The company is an Equal Opportunity Employer committed to inclusivity and supporting a drug-free workplace. Advanced tools such as AI may be used in their hiring process to streamline application reviews, but human judgment guides all final hiring decisions.