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Front Desk Associate (Part-Time Floater)- The Infinity
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Benefits
Comprehensive health benefits
Paid Time Off
On-going hospitality and property management training
opportunities for career growth
Values driven company culture
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability Support
Job Description
Action Property Management is a respected leader in the homeowner's association (HOA) management industry, boasting a distinguished legacy that spans over four decades. Established in 1984, the company started with a singular client and a firm vision of elevating ethical and professional standards within the HOA sector. With unwavering dedication to integrity, professionalism, and a core set of values that emphasize excellence, innovation, and genuine care for people, Action Property Management has grown into the largest privately owned HOA management company in the Western United States. The firm currently manages over 300 communities through nine strategically located offices and is... Show More
Job Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience preferred
- Hospitality Management college students or recent graduates highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Qualifications
- Must be over 18 years of age
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience preferred
- Hospitality Management college students or recent graduates highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Duties
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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