
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.87
Work Schedule
Day Shifts
Fixed Shifts
Benefits
competitive salary
benefits
Industry leading commission opportunities
Complimentary Club membership
Perks and incentives related to personal training
Perks and incentives related to Pilates
Perks and incentives related to spa and shop
Job Description
Equinox Group is an internationally renowned lifestyle company known for its high-performance living philosophy and a portfolio of influential brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. With locations in every major U.S. city as well as in London, Toronto, and Vancouver, Equinox is dedicated to inspiring and motivating its members and employees to maximize life through innovative fitness and wellness experiences. The company is a high-growth collective focused on delivering differentiated and experiential lifestyle brands that lead the market in fashion, culture, and consumer behavior. The core values of Equinox emphasize a disruptive approach to unlocking potential, dreaming big, sweating the details, and striving for excellence in every aspect of the member and employee experience. At Equinox, team collaboration, humility, and a commitment to giving more than 110% are essential parts of the culture. This is a community that not only teaches high performance living but also lives it.
The Front Desk Associate role at Equinox Hollywood is an exciting opportunity for energetic, creative, and enthusiastic individuals who want to contribute to the dynamic and fast-paced environment of a leading lifestyle brand. As the first point of contact for members and guests, the Front Desk Associate must offer a professional, friendly, and welcoming experience while efficiently managing front desk operations. This position requires individuals who are passionate about service excellence and enjoy interacting with people in a vibrant atmosphere. The ideal candidate will possess strong communication skills and the ability to multitask while maintaining an orderly and inviting workspace.
The duties of the Front Desk Associate include greeting members and guests, scanning membership IDs, answering phone calls, and addressing member questions or issues promptly and accurately. They will also be required to update member accounts as needed, assist with member tours, and provide support to other departments. Flexibility to work opening, closing, and mid-day shifts is essential in this role. Physical requirements include the ability to stand for extended periods and perform tasks such as walking, squatting, bending, and lifting up to 50 pounds. This role offers a competitive hourly wage of $17.87 and access to industry-leading benefits, including complimentary club membership and various perks related to personal training, Pilates, spa services, and retail.
Candidates interested in fitness, health, or sports will find this role particularly rewarding, as it aligns with the brand's commitment to high performance and well-being. The Front Desk Associate position is ideal for those seeking a career with growth potential within a premier fitness and lifestyle organization. Equinox values reliability, professionalism, energy, and friendliness, making it an excellent work environment for individuals who thrive in team-oriented settings and aspire to contribute to a culture that celebrates health, achievement, and community.
The Front Desk Associate role at Equinox Hollywood is an exciting opportunity for energetic, creative, and enthusiastic individuals who want to contribute to the dynamic and fast-paced environment of a leading lifestyle brand. As the first point of contact for members and guests, the Front Desk Associate must offer a professional, friendly, and welcoming experience while efficiently managing front desk operations. This position requires individuals who are passionate about service excellence and enjoy interacting with people in a vibrant atmosphere. The ideal candidate will possess strong communication skills and the ability to multitask while maintaining an orderly and inviting workspace.
The duties of the Front Desk Associate include greeting members and guests, scanning membership IDs, answering phone calls, and addressing member questions or issues promptly and accurately. They will also be required to update member accounts as needed, assist with member tours, and provide support to other departments. Flexibility to work opening, closing, and mid-day shifts is essential in this role. Physical requirements include the ability to stand for extended periods and perform tasks such as walking, squatting, bending, and lifting up to 50 pounds. This role offers a competitive hourly wage of $17.87 and access to industry-leading benefits, including complimentary club membership and various perks related to personal training, Pilates, spa services, and retail.
Candidates interested in fitness, health, or sports will find this role particularly rewarding, as it aligns with the brand's commitment to high performance and well-being. The Front Desk Associate position is ideal for those seeking a career with growth potential within a premier fitness and lifestyle organization. Equinox values reliability, professionalism, energy, and friendliness, making it an excellent work environment for individuals who thrive in team-oriented settings and aspire to contribute to a culture that celebrates health, achievement, and community.
Job Requirements
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Must be able to perform physical activities such as standing for long periods, walking, squatting, stooping, reaching, bending above and below shoulder height
- Must be able to push, pull and lift up to 50lbs at a time
Job Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- Scan membership IDs upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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