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FRONT DESK ASSOCIATE - EAST SIX & MUELLER

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Employee Discounts
bonus
Commission
Referral program

Job Description

Olde Soul Barbershop is a vibrant and community-centered collective of passionate barbers dedicated to providing an exceptional client experience across Austin, Texas. With three prominent locations in East Six, Mueller, and Southpark Meadows, Olde Soul Barbershop blends modern barbering techniques with timeless, classic values. Known for its strong community spirit, the barbershop fosters a collaborative work environment where talented professionals thrive and feel at home. The symbol of the shop, The Anchor, represents stability, support, and a deep-rooted connection within the barbering world and the local community. Olde Soul Barbershop isn’t just a place for a haircut — it’s a gathering spot where culture, craftsmanship, and customer service come together seamlessly to create an unforgettable client journey.

The Front Desk Coordinator at Olde Soul Barbershop plays a crucial role as the first and last point of contact for every visitor. This position requires a professional who is detail-oriented, personable, and able to provide exceptional service that leaves a positive lasting impression. The front desk team ensures a welcoming and upbeat atmosphere not only for clients but also for the entire staff. Responsibilities include greeting clients on arrival, providing refreshments, managing appointment scheduling with ease, and assisting with customer communications through various channels such as phone, email, and text. Maintaining the cleanliness and merchandising standards at the shop is also a key part of the role, as well as supporting inventory tracking to ensure the barbershop is always well-stocked and efficient.

This is a vital position that helps uphold the high standards of Olde Soul Barbershop by partnering closely with the Head Barber to guarantee operational efficiency and quality service. The Front Desk Coordinator must be tech-savvy and comfortable multitasking in a fast-paced environment while maintaining a friendly and professional demeanor. Customer service experience is essential, ideally with familiarity in barbershop or salon environments. The role requires individuals aged 18 and above who possess a valid driver’s license. Compensation is competitive, with a salary starting at $15 per hour, alongside opportunities for employee discounts, bonuses, commissions, and participation in a referral program.

By joining Olde Soul Barbershop as a Front Desk Coordinator, candidates become part of a dynamic team committed to innovation, tradition, and community engagement. This role offers not only an opportunity to develop valuable interpersonal and organizational skills but also to contribute meaningfully to an inclusive and supportive workplace. If you have a passion for delivering excellent customer service within a lively and culturally rich environment, this position promises a rewarding career path where your efforts directly enhance the overall client experience and business success.

Job Requirements

  • Must be 18 or older
  • Customer service experience of at least 1 year
  • Valid driver’s license
  • Tech-savvy and comfortable multitasking
  • Familiarity with barbershop or salon environments preferred

Job Qualifications

  • Must be 18 or older
  • Customer service experience of at least 1 year
  • Familiarity with barbershop or salon environments preferred
  • Tech-savvy and able to multitask efficiently
  • Valid driver’s license
  • Strong communication and interpersonal skills
  • Ability to maintain a positive attitude under pressure

Job Duties

  • Maintain a positive, upbeat atmosphere for staff and clients
  • Partner with the Head Barber to uphold service standards and efficiency
  • Greet clients, provide beverages, and finalize appointments at checkout
  • Answer calls, emails, and texts
  • schedule or reschedule appointments
  • Ensure shop cleanliness and merchandising standards are met
  • Assist with inventory tracking and communicate restocking needs

Job Criteria

Experience

Mid Level (3-7 years)


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