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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
Life insurance
Disability insurance
Paid Time Off
vacation hours
Sick Time
Company-observed holidays
Job Description
Action Property Management, established in 1984, is a distinguished leader in homeowner's association (HOA) management with over four decades of dedicated service. Beginning with just one client, our company has grown into the largest privately-owned HOA management company in the Western United States, proudly managing more than 300 communities across 9 offices. Our commitment to ethical standards, integrity, and professionalism has driven our success, supported by a talented and passionate team of nearly 900 employees who are devoted to enhancing the living experience of homeowners. We prioritize excellence, innovation, and genuine care for the people we serve, fostering thriving communities... Show More
Job Requirements
- Must be over 18 years of age
- successfully pass a pre-employment background check
- successfully pass a drug screening
- high school diploma or equivalent
- at least one year of customer service experience
Job Qualifications
- High school diploma or GED or equivalent
- at least one year of customer service experience
- polished and professional appearance and demeanor
- upbeat and positive team player attitude
- strong judgment and solutions-oriented
- proactive customer service approach
- hospitality, luxury retail, or fine dining experience preferred
- hospitality management college students or recent graduates highly desired
Job Duties
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100 percent resident satisfaction
- maintain the appearance of the front desk area, lobby, and main elevators
- monitor lobby activity and maintain access control
- provide concierge services
- complete daily activity report
- answer and direct incoming phone calls
- receive and distribute resident parcels
- address resident and guest concerns and questions
- demonstrate a strong understanding of the association's governing documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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