Front Desk Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

comprehensive training
supportive work environment
competitive compensation
performance-based incentives
Flexible working hours
health benefits
wellness programs

Job Description

Unity Scotland USA, located in the dynamic city of Columbus, Ohio, operates as an important branch of an internationally recognized organization esteemed for its dedication to excellence, innovation, and top-tier customer service. As a company, Unity Scotland USA stands out by fostering a welcoming and professional atmosphere not only for its clients but also for its employees. The organization takes pride in its inclusive environment and its commitment to delivering superior experiences to everyone who interacts with the business. Serving a diverse clientele, Unity Scotland USA continuously strives to maintain the highest standards in both service and operational efficiency.
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Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or front desk roles preferred
  • ability to communicate effectively and professionally
  • strong organizational skills
  • proficiency in Microsoft Office Suite
  • ability to multitask and manage time efficiently
  • positive and professional demeanor
  • willingness to learn and adapt

Job Qualifications

  • Excellent communication and interpersonal skills
  • strong organizational and multitasking abilities
  • ability to work well in a team-oriented environment
  • professional appearance and attitude
  • previous experience in a front desk or customer service role preferred but not required
  • basic proficiency in Microsoft Office Suite and office management software

Job Duties

  • Greet and assist visitors, clients, and staff with a welcoming and professional attitude
  • answer and direct phone calls, manage inquiries, and schedule appointments
  • maintain a clean and organized front desk and reception area
  • handle administrative tasks such as filing, data entry, and managing correspondence
  • assist with coordinating office activities and providing support to other departments
  • manage incoming and outgoing mail and packages
  • ensure a positive and efficient experience for everyone who interacts with the front desk
  • uphold company policies and procedures to maintain a safe and professional environment

Job Location

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