Front Desk Associate

Avery Point by Erickson Senior Living is a distinguished continuing care retirement community located on a sprawling 94-acre campus in Short Pump, Virginia, just minutes away from downtown Richmond. As part of Erickson Senior Living's national network, one of the country’s largest and most respected providers of senior living and health care, Avery Point is dedicated to helping residents live better lives. The community prides itself on fulfilling its promises of a vibrant lifestyle, financial stability, and comprehensive health and well-being services, designed to support both residents and staff alike. With a strong commitment to diversity, inclusion, equity, and belonging, Avery Point fosters a welcoming and supportive environment for its team members, ensuring everyone has the chance to thrive professionally and personally.

The role of Communications Specialist (Front Desk) at Avery Point is a vital position, acting as the first point of contact for residents, family members, and prospective candidates. This part-time position offers competitive compensation ranging from $17 to $18 per hour, depending on experience, with a schedule focused on Sundays from 8am to 8pm and Mondays from 4pm to 8pm. The Communications Specialist plays a key role in setting the tone for all interactions within the community, ensuring a warm and hospitable atmosphere for everyone who enters. Responsibilities include greeting and directing residents and visitors, managing communications efficiently, and handling emergency situations calmly and accurately.

In addition to frontline reception duties, the Communications Specialist will manage essential community functions such as logging resident packages, dispatching mail, and maintaining accurate resident information including hospitalizations and census data. This role demands excellent multitasking capabilities and superior verbal communication skills to respond effectively to inquiries and emergency calls. Avery Point offers an enriching work culture driven by opportunities for growth, access to a broad online learning library, certification reimbursements, and wellness support, underlining its commitment to employee development and well-being. The successful candidate will join a team that values work-life balance and provides a supportive, equitable workplace where diversity is celebrated and unlawful discrimination is strictly prohibited, ensuring a respectful, inclusive environment for all team members.