Front Desk Associate

Job Overview

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Compensation

Hourly
Range $13.50 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work hours

Job Description

The hiring company is an established headquarters known for its professional and welcoming work environment. As a company that prioritizes operational excellence and employee support, it serves as a central hub facilitating seamless communication and coordination across various departments. This organization values a cohesive workplace where functionality and professionalism intersect, reflecting a strong commitment to enabling both leadership and staff to perform efficiently and effectively.

The role being offered is that of a Front Desk Associate, a pivotal position acting as the first point of contact at the company’s headquarters. This role is designed to blend responsibilities across front desk reception, office services, facilities coordination, and administrative support, particularly for Executive Assistants and company leadership. The position is full-time with a salary range of $45,000 to $50,000 per year, reflecting the importance of the role within the company structure.

In this capacity, the Front Desk Associate will manage a variety of essential functions that keep the headquarters running smoothly. They will handle reception duties such as greeting employees, visitors, and vendors, managing visitor registration and security protocols, and ensuring that communication channels are effectively managed through answering calls and emails. The associate will also maintain the reception area’s cleanliness and organization to provide a positive first impression to all visitors.

Moreover, this position involves critical facilities coordination responsibilities including creating and managing work orders, coordinating vendor and contractor access, supporting seating and workspace logistics, and managing office supplies. The associate will also assist with space planning activities and facilitate office moves or reconfigurations as needed.

Administrative support is another cornerstone of this role, where the associate will back Executive Assistants by coordinating meetings, setting up conference rooms, arranging catering, and assisting with leadership visits and internal events. Maintaining a high level of confidentiality and professionalism is crucial as this role often handles sensitive information and works closely with top-level executives.

Finally, vendor and service coordination tasks will require the associate to manage service providers, support contractor onboarding, and monitor service requests to ensure all facility-related needs are addressed promptly. This comprehensive set of duties requires a candidate who is organized, communicative, and adept at multitasking in a fast-paced corporate environment.

Overall, the Front Desk Associate role offers an excellent opportunity for candidates who thrive in multifaceted administrative roles and seek to contribute meaningfully to a dynamic and professional workplace. They will be a key member of the headquarters team, ensuring operational efficiency and a welcoming atmosphere that aligns with the company’s values and standards.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2+ years of relevant experience in administrative, facilities, or office support roles

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 2+ years of relevant experience in administrative, facilities, or office support roles
  • Experience supporting executive-level stakeholders
  • Experience with facilities coordination or vendor management
  • Familiarity with workplace tools such as Microsoft Outlook, Excel, and Teams

Job Duties

  • Serve as the primary point of contact for employees, visitors, and vendors
  • Manage visitor registration, badging, and security protocols
  • Answer and direct incoming calls, emails, and general inquiries
  • Maintain a clean, organized, and professional reception and lobby area
  • Receive, sort, and manage incoming mail, packages, and deliveries
  • Create and manage work orders for maintenance and repair needs
  • Coordinate vendor and contractor access to the facility
  • Support seating assignments, workspace tracking, and related documentation
  • Monitor and restock office and workplace supplies
  • Assist with office moves, reconfigurations, and space planning activities
  • Submit purchase requisitions to support work orders and facility needs
  • Provide support to C-Suite Executive Assistants
  • Coordinate meetings, conference room setup, and catering arrangements
  • Assist with leadership visits, internal events, and special projects
  • Maintain a high level of confidentiality, professionalism, and discretion
  • Coordinate service providers and external vendors
  • Support contractor onboarding and scheduling
  • Track service requests and ensure timely completion

Job Criteria

Experience

Mid Level (3-7 years)


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