Front Desk Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k with company matching
Paid Time Off
Free Just Move membership
Exciting team environment
Growth opportunity

Job Description

Just Move Fitness is a dynamic and rapidly growing fitness center dedicated to fostering health and wellness within our community. We pride ourselves on offering a state-of-the-art facility equipped with the latest fitness technologies and a wide range of classes designed to suit all levels of fitness enthusiasts. Our mission is to create a welcoming and supportive environment where members can achieve their personal health goals while enjoying a positive and engaging atmosphere. As a prominent player in the local fitness industry, Just Move Fitness is committed to excellence, not only in the services we offer our members but also in the professional growth and development of our team members.

We are currently seeking a highly motivated and outgoing Front Desk Associate to join our team. This role is ideal for individuals who are passionate about fitness and enjoy working in a fast-paced, energetic environment. The Front Desk Associate serves as the first point of contact for all members and guests, playing a critical role in creating a positive and welcoming experience. This position offers tremendous opportunities for growth and career advancement within the company, making it an excellent starting point for those looking to build a career in the fitness industry.

The Front Desk Associate will be responsible for greeting and checking in all members as they enter the gym, registering guests, and providing exceptional customer service. In addition to handling administrative tasks such as processing transactions at the point of sale and answering phone inquiries, the ideal candidate will also maintain a polished, professional image at all times and help ensure the front desk and lobby area remain clean and orderly. This position requires someone who is comfortable multitasking and delivering a superior level of customer service in a fast-paced environment. The role also includes various support duties such as filing paperwork, folding towels, and conducting walkthroughs of the facility.

Working at Just Move Fitness means joining an exciting team environment where your ideas and contributions matter. We foster a culture of continuous improvement, growth, and teamwork. Whether you are just starting your career or looking to advance to higher positions within the fitness field, the Front Desk Associate role offers a solid foundation and valuable experience. If you are enthusiastic about helping others and dedicated to providing excellent service, we encourage you to apply and take the first step in your career with Just Move Fitness.

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience preferred
  • ability to communicate clearly and professionally
  • capacity to multitask and stay organized
  • willingness to perform additional duties as assigned

Job Qualifications

  • good communication skills
  • good customer service skills
  • ability to function effectively in a fast-paced environment
  • ability to operate phone and standard office equipment effectively
  • basic recordkeeping skills

Job Duties

  • greets and checks in all members as they enter the gym
  • greets and registers guests
  • answers the phone using the correct greeting and assists callers as needed
  • processes all transactions at the point of sale register
  • assists members with all inquiries
  • maintains a clean and orderly front desk/lobby area
  • projects a polished, professional image at all times
  • provides a superior level of customer service to members and guests
  • performs various duties including filing paperwork, folding towels, doing walkthroughs of the facility, or any other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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