Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
flexible schedule
Paid Time Off
Job Description
The Joint Chiropractic is a leading provider of wellness and chiropractic care with a commitment to delivering world-class service, promoting health and wellness, and fostering positive patient experiences. Situated in the Chattanooga area, this dynamic and caring establishment operates multiple clinics across locations including Hixson, North Shore, Hamilton, Cleveland, and Fort O. Known for its patient-centered approach, The Joint Chiropractic focuses on high-quality patient care combined with community engagement and team collaboration. As a prominent player in the health and wellness sector, the company prides itself on creating a supportive environment for both patients and employees, ensuring that every interaction contributes to enhanced well-being and satisfaction.
The Front Desk Associate - Wellness Coordinator at The Joint Chiropractic plays a pivotal role in maintaining this high standard of service. This position is best suited for individuals who are upbeat, outgoing, and have a genuine passion for health and wellness. The role requires excellent interpersonal skills, as it involves meeting and assisting patients both in person and over the phone. Candidates who possess a 'bubbly' personality and a drive to meet or exceed sales goals will find this role particularly rewarding. The Wellness Coordinator also serves as the first point of contact at the clinic, managing patient flow, handling transactions using point-of-sale software, and ensuring that all patient accounts are accurate and up to date.
This opportunity offers a stable, full-time employment structure with a schedule of 4-5 days per week, including at least one weekend day to accommodate the clinics' operating hours of Monday through Friday from 10 am to 7 pm, and weekends from 10 am to 4 pm. The starting pay rate is competitive at $15.00 per hour, with guaranteed raises of $0.50 per hour monthly up to $20.00 per hour. Additionally, Wellness Coordinators can take advantage of bonus opportunities exceeding $400 monthly based on sales achievements, making this an exciting and motivating role for results-oriented individuals.
In this role, collaboration is key - Wellness Coordinators work together, sharing training and mentorship to meet the demands of a fast-paced clinic environment. They are expected to balance multiple tasks, maintain clinic cleanliness and organization, and address patient concerns with empathy and effective problem-solving skills. Moreover, embracing social media involvement by participating in photography and video for promotional presentations is part of the job, helping to enhance the clinic's presence within the community.
Overall, The Joint Chiropractic's Front Desk Associate - Wellness Coordinator position is ideal for those who thrive on interpersonal connection, goal achievement, and contributing to the wellness of others in a supportive and energetic work atmosphere.
The Front Desk Associate - Wellness Coordinator at The Joint Chiropractic plays a pivotal role in maintaining this high standard of service. This position is best suited for individuals who are upbeat, outgoing, and have a genuine passion for health and wellness. The role requires excellent interpersonal skills, as it involves meeting and assisting patients both in person and over the phone. Candidates who possess a 'bubbly' personality and a drive to meet or exceed sales goals will find this role particularly rewarding. The Wellness Coordinator also serves as the first point of contact at the clinic, managing patient flow, handling transactions using point-of-sale software, and ensuring that all patient accounts are accurate and up to date.
This opportunity offers a stable, full-time employment structure with a schedule of 4-5 days per week, including at least one weekend day to accommodate the clinics' operating hours of Monday through Friday from 10 am to 7 pm, and weekends from 10 am to 4 pm. The starting pay rate is competitive at $15.00 per hour, with guaranteed raises of $0.50 per hour monthly up to $20.00 per hour. Additionally, Wellness Coordinators can take advantage of bonus opportunities exceeding $400 monthly based on sales achievements, making this an exciting and motivating role for results-oriented individuals.
In this role, collaboration is key - Wellness Coordinators work together, sharing training and mentorship to meet the demands of a fast-paced clinic environment. They are expected to balance multiple tasks, maintain clinic cleanliness and organization, and address patient concerns with empathy and effective problem-solving skills. Moreover, embracing social media involvement by participating in photography and video for promotional presentations is part of the job, helping to enhance the clinic's presence within the community.
Overall, The Joint Chiropractic's Front Desk Associate - Wellness Coordinator position is ideal for those who thrive on interpersonal connection, goal achievement, and contributing to the wellness of others in a supportive and energetic work atmosphere.
Job Requirements
- High school diploma or equivalent
- minimum of 3 years sales experience preferred
- reliable transportation
- availability to work 4-5 days per week including weekends
- ability to cover shifts at any of the 5 Chattanooga area clinics
- strong multitasking abilities
- excellent interpersonal and communication skills
- willingness to work in a fast-paced environment
Job Qualifications
- Excellent customer service skills
- strong communication skills, both verbal and written
- proficiency with phone and computer systems
- previous sales experience of at least 3 years preferred
- history of meeting or exceeding sales goals
- ability to work well in a team-oriented environment
- passion for health and wellness
Job Duties
- Call lead lists daily and follow up with phone calls, texts, and email
- recognizing and supporting team goals and creating and maintaining positive relationships with team members
- maintain the cleanliness of the clinic and organization of workspace
- handle the occasional upset patient with empathy, problem solving, and a win-win attitude
- accepting constructive criticism in a positive manner and using it as a learning tool
- willingness to participate in photography and video for social media presentations of clinic
- manage the flow of patients through the clinic in an organized manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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