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Front Desk Associate

Round Rock, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Mileage reimbursement
Health Insurance
Paid Time Off
friendly work environment
Professional development opportunities

Job Description

APC is a reputable healthcare provider dedicated to delivering exceptional medical services to its community through a network of well-equipped medical offices. As a prominent establishment in the medical industry, APC is committed to maintaining high standards of patient care and ensuring a smooth operational flow that benefits both patients and medical staff. The company values professionalism, compassion, and efficiency, making it a trusted name for patients seeking quality healthcare support. APC’s medical offices are staffed by experienced professionals focused on creating a welcoming environment where patients feel respected and cared for from the moment they walk through the door.Show More

Job Requirements

  • Requires a high school diploma or GED
  • previous office administration work experience
  • medical assistant experience preferred
  • knowledge of medical terminology and basic computer skills preferred
  • must be able to work as scheduled, typically from 8:00 am to 5:00 pm Monday through Friday
  • must be able to sit and/or stand for prolonged periods
  • must be able to bend, stoop and stretch
  • must be able to lift and move boxes and other items weighing up to 30 pounds
  • requires eye-hand coordination and manual dexterity sufficient to operate office equipment

Job Qualifications

  • Requires a high school diploma or GED
  • previous office administration work experience
  • medical assistant experience preferred
  • knowledge of medical terminology and basic computer skills preferred
  • strong verbal and written communication skills
  • ability to work with people, including those dealing with an illness or in pain
  • skilled in handling incoming phone calls and operating office equipment
  • skilled in handling paperwork adequately
  • knowledge of medical terminology and insurance practices
  • knowledge of basic arithmetic to make calculations, balance and reconcile figures
  • ability to organize and prioritize tasks effectively
  • ability to flexibly respond to changing demands and maintain professionalism

Job Duties

  • Greets, welcomes and directs incoming patients and visitors to the proper areas
  • keeps the flow of patients moving smoothly and maintains a neat work area
  • answers the phone professionally and politely, using proper phone etiquette
  • collects and verifies patient demographic and insurance information
  • facilitates patient flow and notifies clinical staff members of patients’ arrivals
  • communicates with current and prospective patients, visitors and clinical staff by responding to inquiries in a courteous manner
  • protects patient confidentiality by securing protected health information and complying with HIPAA guidelines
  • schedules patients for appointments and informs patients of costs of care being provided
  • collects and posts fees according to protocols, prepares and balances daily batches for Billing Department
  • maintains forms and office supplies required for front desk activities
  • assures the readiness of the front desk area for each working day
  • uses computer to accurately input all information provided by the patient
  • demonstrates a responsible attitude and the ability to establish and maintain a cooperative relationship with co-workers
  • has regular and predictable attendance
  • adheres to APC policies and procedures
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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