Front Desk Associate

AoPS Academy is a distinguished program of Art of Problem Solving (AoPS), a globally recognized leader in K-12 advanced education. Founded in 2003, AoPS has been dedicated to discovering, inspiring, and training the great problem solvers of the next generation. Through a combination of online schools, in-person academies, textbooks, and innovative online learning systems, AoPS has successfully trained hundreds of thousands of top-performing students across the country. AoPS Academy specifically offers a unique problem-solving curriculum both at its physical locations nationwide and through a comprehensive virtual campus that ensures accessibility and quality education regardless of location.

The opportunity at our Santa Clara, CA campus is for a part-time Front Desk Associate who will play a critical role as the welcoming face of AoPS Academy. This position involves engaging directly with students, families, and staff, providing exceptional customer service in a busy and vibrant academic environment. Working weekdays and weekends during the academic year with additional summer daytime shifts, this role is essential to maintaining smooth campus operations.

As the Front Desk Associate, your responsibilities will be diverse, encompassing receptionist duties such as answering phone calls, responding to emails, managing calendars, and maintaining communication flows between staff and clients. You will support various administrative tasks, including data entry, generating reports, organizing classroom and office supplies, and assisting with admissions consultations and follow-ups. Additionally, you will supervise students during class transitions and perform light cleaning duties to ensure the facility remains welcoming and well-maintained.

This part-time, in-person role requires a friendly, organized, and proactive individual capable of working independently and collaboratively within a team. Strong communication skills, computer proficiency, and the ability to handle customer inquiries with confidence and professionalism are essential. The role also demands flexibility to problem-solve effectively under pressure while maintaining the highest degree of confidentiality and professionalism.

The position offers an hourly wage of $22 and provides meaningful benefits such as paid sick leave, a 401K retirement plan with company matching, and employee discounts on AoPS Academy classes and online subscriptions. The role suits individuals motivated by educational mission work and those eager to contribute to a supportive learning environment for high-achieving students. Candidates should be legally authorized to work in the US, as sponsorship opportunities are not available.

Joining AoPS Academy means being part of a passionate community dedicated to academic excellence and innovation in education. This position provides valuable hands-on experience in a dynamic educational setting where every day presents the opportunity to make a positive impact on students' academic journeys.