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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $18.50
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Benefits

401(k)
Dental Insurance
employee discount
Health Insurance
Vision Insurance

Job Description

Our establishment is a well-regarded hotel located in Clovis, CA, known for its commitment to providing exceptional hospitality and a welcoming atmosphere to every guest who walks through our doors. As a respected entity in the hospitality industry, we pride ourselves on delivering outstanding customer service, maintaining a clean and comfortable environment, and ensuring that every stay is a memorable experience. Our team is composed of dedicated professionals who work together to create a positive and seamless experience for our guests, making our hotel a preferred choice for travelers seeking quality accommodation and attentive service.

We are currently seeking ent... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and professionally
  • Customer service orientation
  • Ability to handle multiple tasks simultaneously
  • Basic computer skills
  • Willingness to work flexible hours including evenings and weekends
  • Ability to relocate to Clovis, CA before starting work

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a front desk or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to handle guest inquiries and complaints professionally
  • Familiarity with reservation and hotel management systems is a plus
  • Strong organizational and multitasking abilities
  • Ability to work flexible shifts, including evenings, weekends, and holidays

Job Duties

  • Greet and register guests in a friendly manner
  • Assist in taking reservations, pre-registrations, and room blocking
  • Assist groups upon arrival
  • Be the first to handle and resolve guests issues
  • Process payment according to procedure
  • Upsell additional facilities and Market items
  • Perform check out tasks
  • Ensure the bank till is accurate and make your drop accordingly
  • Answer questions and cater to any guests needs
  • Communicate with all departments in the hotel
  • Complete any tasks pertaining to Front Desk given to you by the Assistant General Manager and/or General Manager

Job Criteria

Experience

No experience required


Job Location

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