Front Desk Associate

Stockton, CA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

wellness programs

Job Description

Our gym is a vibrant and welcoming fitness center dedicated to promoting health and wellness within the community. We pride ourselves on providing a clean, safe, and supportive environment where members of all fitness levels can achieve their personal goals. Our team is committed to delivering exceptional service and creating a positive experience for everyone who walks through our doors. We understand the importance of maintaining strong relationships with our members and fostering a community atmosphere that encourages motivation and growth.

The Front Desk Associate plays a critical role in enhancing member experience and facilitating smooth gym operations. This position is the first point of contact for members, guests, and staff, providing a warm and professional greeting, directing visitors, and answering inquiries about gym policies and services. The ideal candidate will be highly detail-oriented, demonstrating excellent customer service skills and clear communication abilities. In addition to member interaction, the Front Desk Associate will support various administrative functions, including basic accounting tasks, cash processing, and managing computer-based systems efficiently. This role also requires active participation in the cleanliness and upkeep of the facility as well as engaging in community outreach and marketing efforts to increase gym visibility and member engagement. Current CPR certification is mandatory for all Front Desk Associates, reflecting our commitment to safety and emergency preparedness. This position offers an excellent opportunity for individuals seeking to develop their skills in a dynamic, health-focused environment while contributing to a community-centered business.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or front desk operations preferred
Basic understanding of accounting principles
Cash handling experience
Proficient in computer applications
Current CPR certification required
Ability to maintain cleanliness and perform physical tasks
Strong communication skills

Job Qualifications

High school diploma or equivalent
Excellent customer service skills
Strong verbal and written communication skills
Basic knowledge of accounting principles
Proficient computer skills
Current CPR certification
Ability to work in a team-oriented environment

Job Duties

Greet and direct members, guests, and staff as they enter the gym
Provide assistance and answer inquiries about gym operations and policies
Perform various administrative duties including basic accounting and cash processing
Maintain general cleanliness and organization of the club daily
Participate in community outreach initiatives and marketing activities
Communicate effectively with members and staff to ensure a positive experience
Uphold safety standards including maintaining current CPR certification