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Front Desk Associate

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities

Job Description

AWSkinCo+ is a distinguished aesthetic and medical spa company dedicated to creating a unique and elevated client experience centered around boosting confidence through expert care. With locations in the Cool Springs, Westhaven, and Murfreesboro markets, AWSkinCo+ specializes in a broad range of services including injectables, skin treatments, and body treatments. The company thrives on educating clients about their options and providing customized treatment plans tailored to individual needs, setting them apart in the competitive spa industry. At AWSkinCo+, the fusion of advanced medical spa services with a luxury client-centered approach ensures that every visit fosters a sense of wellness and... Show More

Job Requirements

  • 2 years of administrative experience preferably in a beauty enhancement environment such as a medspa salon with spa or dermatology
  • ability to multitask and prioritize tasks effectively
  • strong customer service skills
  • excellent communication skills both written and verbal
  • availability to work Wednesday Thursday Friday and 1-2 Saturdays per month
  • proficiency with scheduling software and basic computer literacy
  • dependable and punctual with a professional attitude

Job Qualifications

  • 2 years of administrative experience preferably in a beauty enhancement environment such as a medspa salon with spa or dermatology
  • strong organizational skills with an ability to multitask and prioritize effectively
  • excellent customer service and interpersonal communication skills
  • proficiency in appointment scheduling software and basic computer skills
  • ability to maintain a calm and professional demeanor in a fast-paced environment
  • prior experience with inventory management is a plus
  • familiarity with lead conversion and sales funnel optimization is desirable

Job Duties

  • deliver exceptional customer care by providing a welcoming and professional experience for every client
  • greet clients warmly upon arrival and answer incoming calls promptly
  • respond to emails and other correspondence in a timely and professional manner
  • manage appointment scheduling including booking and rebooking to optimize provider availability and client satisfaction
  • handle client check-ins and check-outs efficiently while maintaining accurate records
  • perform opening and closing duties ensuring the workspace is organized and fully prepared for daily operations
  • restock shelves monitor inventory levels and place orders as needed to maintain a well-stocked environment
  • track key performance indicators and analyze reports to measure goal progress identify trends and support business growth
  • take ownership of lead conversion efforts by engaging potential clients and optimizing the sales funnel
  • optimize provider schedules to maximize efficiency minimize gaps and accommodate client needs effectively

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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