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Massage Envy logo

Front Desk Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive pay
Tips
Bonuses
Commissions
Employer-paid healthcare
Matching 401(k)
Paid Time Off
Employee Referral Bonus
flexible schedule
Employee assistance program
Free massage service

Job Description

Massage Envy O Street is a leading wellness company dedicated to helping people on their journey to better health and total body care. As part of a nationwide network of wellness clinics, Massage Envy is committed to delivering exceptional experiences through therapeutic services such as massage therapy, skincare, and stretch sessions. Known for its client-centered approach and focus on holistic wellness, Massage Envy O Street fosters a supportive and empowering work environment that encourages employees to grow professionally and personally. Whether full-time or part-time, team members are integral to creating a welcoming atmosphere that promotes healing and relaxation for all... Show More

Job Requirements

  • Have previous retail or sales experience preferred
  • Possess excellent math and computer skills
  • Demonstrate great people skills and ability to multitask
  • Support total body care with general knowledge of massage and skin care services
  • Ability to work flexible schedules including holidays and weekends
  • Commitment to providing excellent customer service
  • High school diploma or equivalent

Job Qualifications

  • Previous retail or sales experience preferred
  • Strong critical thinking and multitasking abilities
  • Excellent math and computer skills
  • Great people skills with an ability to establish positive relationships
  • Knowledge or support of total body care principles
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Effective communication skills

Job Duties

  • Provide outstanding customer service and ensure clients feel valued and understood
  • Promote total body care by educating clients on new and expanded services
  • Sell the Massage Envy Wellness Program and encourage retail homecare purchases
  • Support clinic flow by greeting clients, scheduling services, and managing communications
  • Help grow and retain client base through in-person and phone/email outreach
  • Assist in answering phone calls, responding to emails, and addressing client questions
  • Maintain a welcoming and organized clinic environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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