Front Desk Associate

Scenthound is a dynamic and rapidly growing company specializing in providing health and wellness services dedicated to dogs. Established with a commitment to enhancing the lives of dogs through quality care, Scenthound operates as a modern, customer-focused service provider that blends a passion for canine health with exceptional customer service. As a brand, Scenthound prioritizes creating a welcoming environment for both dogs and their owners, delivering a combination of expert services, membership offerings, and wellness education that benefits every customer who walks through their doors. This makes Scenthound an outstanding place for individuals who love dogs and want to engage in a career that fuses their passion with professional growth.

The role of Sales & Front Desk Associate at Scenthound is crucial to the company’s continued success and growth. This position is designed for individuals with experience in sales and customer service, specifically those who enjoy interacting with customers and have a genuine passion for dogs and dog health and wellness. The associate plays a vital role in driving membership sales by educating potential members about the benefits of Scenthound's health and wellness services, helping to boost overall sales and customer loyalty.

The Sales & Front Desk Associate is responsible for managing customer interactions at the front desk, answering phone calls, scheduling appointments, and maintaining detailed customer records. They manage the cash drawer, ensure a clean reception area in adherence to Scenthound's sanitary practices, and handle any customer issues that arise, with an eye toward retaining memberships and increasing customer satisfaction. Strong communication skills and the ability to build relationships not only with the dog owners but also with the dogs themselves are essential to excel in this position.

Scenthound offers a structured career path with opportunities to advance to management positions such as Assistant Manager and Manager, making it a career-oriented role for individuals looking to grow professionally within the company. Competitive salary, employee discounts, flexible schedules, and comprehensive training and development programs are part of the enticing benefits package that supports employee growth and work-life balance. This position also values reliability, technological proficiency, and a commitment to maintaining a smoke-free working environment. For candidates who thrive in a team-oriented, goal-driven setting and who love working with dogs, the Sales & Front Desk Associate role at Scenthound represents an excellent chance to join a company that is shaping the future of canine health and wellness service delivery while building a career with purpose and passion.