Front Desk Associate

Orange, CA, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.00 - $24.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

performance bonuses

Job Description

Our establishment is a dynamic hospitality company dedicated to providing outstanding guest experiences through exceptional service and efficient operations. We pride ourselves on creating a welcoming and professional environment for all guests, ensuring their stay is comfortable, enjoyable, and memorable. As a recognized name in the hospitality industry, we continually invest in our staff development and state-of-the-art facilities to maintain the highest standards of service. Our commitment to excellence and guest satisfaction makes us a preferred choice for travelers seeking quality accommodations and attentive service.

We are currently looking for a Front Desk Associate to join our dedicated te... Show More

Job Requirements

High school diploma or equivalent
0-2 years of hospitality or customer service experience preferred
Strong communication skills
Basic computer literacy
Ability to handle multiple tasks efficiently
Professional and friendly attitude
Availability to work flexible hours

Job Qualifications

0-2 years of experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Basic knowledge of computer systems and reservation software
Friendly and professional demeanor
Customer-focused and attentive

Job Duties

Greet guests and assist with check-in and check-out processes
Manage room reservations and availability
Handle incoming phone calls and direct inquiries appropriately
Coordinate with housekeeping and maintenance to ensure room readiness
Address and resolve guest complaints and concerns promptly
Maintain accurate guest records and update reservation systems
Provide information and assistance regarding hotel services and local attractions

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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