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Job Overview
Employment Type
Part-time
Work Schedule
Rotating Shifts
Benefits
competitive salary
401k plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Free Black Card Membership
Job Description
Planet Fitness is a well-established private equity-backed fitness retailer known for its commitment to providing an inclusive and welcoming environment for individuals of all fitness levels. With locations across the United States, Planet Fitness has distinguished itself as a leader in the fitness industry by offering affordable membership options, state-of-the-art equipment, and a supportive community atmosphere. The company prides itself on its mission to promote health and wellness through a judgment-free zone where members can feel comfortable and motivated to reach their fitness goals. Their Vision and Values emphasize customer satisfaction, community engagement, and continuous improvement to ensure members receive... Show More
Job Requirements
- ability to manage multiple responsibilities
- solid work ethic with strong decision-making and problem resolution skills
- self-starter who takes initiative with minimal direction and supervision
- comfortable working a flexible rotating schedule
- superior customer service skills, preferably in the fitness industry
- hard working, enthusiastic and energetic
- physical ability to talk and hear, sit, stand, use hands and fingers to handle or feel
- stand, walk, reach with arms and hands, climb or balance, stoop, kneel, crouch or crawl
- frequently lift and move up to 50 pounds and occasionally lift and move up to 75 pounds
Job Qualifications
- 18 years old or older
- a high school diploma or equivalent
- six months face to-face customer service experience in a retail environment or one year fitness experience preferred
Job Duties
- Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes
- anticipate member's needs, respond promptly and acknowledge all members
- provide gracious and efficient telephone service with complete and accurate information
- utilize strong communication and problem-solving skills to effectively resolve customer concerns
- maintain the cleanliness of the club for up to 50% of the shift
- deliver prompt, efficient customer service while maintaining high accuracy in a fast-paced retail environment
- accept payments from customers and give change and receipts
- drive revenue by communicating and demonstrating benefits of products and special promotions to customers
- answer customers' questions and give information regarding business procedures and policies in a customer-friendly way
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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