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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401K w/ Match
HSA/FSA
telemedicine
Generous PTO package
Employee discounts and perks
Employee assistance program
Group life/AD&D
Short term disability insurance
long term disability insurance
Job Description
Katz Eye Center is a distinguished medical establishment specializing in providing outstanding ophthalmologic care with a focus on compassion, precision, and advanced technology. Serving the communities of Port St. Lucie and Jupiter, Florida, Katz Eye Center is committed to enhancing patients' quality of life through superior eye care services. The center is staffed by board-certified ophthalmologists who possess specialized expertise in cataract surgery, glaucoma treatment, and retinal care. Utilizing cutting-edge technology alongside a patient-centered approach, Katz Eye Center ensures each patient receives personalized care tailored to their unique needs. Affiliated with the prestigious EyeSouth Partners network, Katz Eye Center is... Show More
Job Requirements
- High school diploma or equivalent certificate
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Must be highly dependable and organized
- Outstanding interpersonal skills
- Impeccably clean, polished, professional image
- Ability to learn quickly, retain training, problem solve and think independently
Job Qualifications
- High school diploma or equivalent certificate
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Outstanding interpersonal skills
- Impeccably clean, polished, professional image
- The ability to learn quickly, retain training, problem solve and think independently
- Preferred understanding of medical terminology
Job Duties
- Displays high level of professionalism and gives superb customer service
- Obtains and reviews patient demographic and insurance information for accuracy
- Verifies insurance and collects copays, co-insurance, and outstanding balances
- Ensures all patient intake forms are signed and complete
- Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
- Schedules appointments
- Processes medical record requests per policies and procedures
- Coordinates with clinical staff to ensure optimal patient experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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