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Front Desk Assistant - Temp/Casual (UROC)

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Work-life flexibility
employee appreciation

Job Description

The University of Minnesota, Twin Cities (UMTC) is among the largest public research universities in the United States, renowned for its comprehensive undergraduate, graduate, and professional programs. Situated in the vibrant and diverse Minneapolis and St. Paul metropolitan area, UMTC offers students a wide range of opportunities for study and research. The university benefits from its extensive partnerships with internationally recognized health centers, corporations, government agencies, and arts and nonprofit organizations, fostering a rich educational environment. UMTC has gained accolades for its outstanding company culture, being recognized by Forbes as a Best Employer for Company Culture in 2026, Best Employer... Show More

Job Requirements

  • High school diploma or GED
  • one year of experience in a customer service role
  • experience with keyboarding and data entry
  • experience managing schedules and using electronic calendars
  • experience dealing with the public in a professional manner

Job Qualifications

  • High school diploma or GED
  • one year of experience in a customer service role
  • experience with keyboarding and data entry
  • experience managing schedules and using electronic calendars
  • experience dealing with the public in a professional manner
  • experience working with community organizations and/or in a higher education setting
  • experience working in urban community
  • experience working successfully in a complex office environment with multiple projects
  • experience working collaboratively with communities of color and/or immigrant communities
  • excellent organizational skills, accuracy, and attention to detail
  • excellent oral and written communication skills
  • ability to work both independently and as part of a team, to multi-task, to function effectively in a changing work environment, and to take direction from several senior team members

Job Duties

  • Greet visitors and callers and provide information about UROC activities and events
  • help visitors find other University resources as appropriate
  • keep the facility organized
  • assist clients with needs relating to UROC rooms
  • provide referral services for programs in the building
  • monitor security cameras
  • assist in small projects such as printing fliers, stuffing letters, and organizing giveaways
  • assist UROC guests and clients with understanding reservation calendar
  • place temporary holds on rooms as appropriate
  • organize and help assess room requests and users’ needs
  • confirm dates and determine cost
  • work with the Office Coordinator and Front Desk Team to assist with completion of documents
  • perform other duties related to UROC operation as requested

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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