Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $23.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Ciela Senior Living is a reputable organization dedicated to providing exceptional care and a welcoming environment for seniors. The establishment prides itself on fostering a community where residents feel valued, supported, and engaged. With a commitment to quality service, Ciela Senior Living combines compassionate care with professional excellence to create a comfortable and enjoyable living experience for its residents. This senior living company offers various services tailored to meet the unique needs of the elderly, including assisted living, memory care, and personalized support. It emphasizes a resident-centered approach, focusing on personal dignity, respect, and enhancing the overall quality of life.
The Front Desk Receptionist role at Ciela Senior Living is a pivotal position responsible for delivering outstanding customer service and creating a positive first impression for residents, their families, guests, and callers. This position is essential in maintaining smooth communication and operational efficiency at the front desk, serving as the welcoming face of the community. The receptionist role involves managing phone systems, directing inquiries accurately, responding promptly to emergencies, and ensuring that the reception area is organized and inviting. Additionally, the employee will support marketing initiatives by facilitating community tours and responding to prospective resident inquiries, contributing to the community's growth and reputation.
This role also involves administrative responsibilities, such as sorting mail, assisting with various projects, and supporting meal service when necessary. Maintaining professionalism at all times, adhering to company policies, and participating in ongoing training sessions are key expectations for this position. The ideal candidate will demonstrate reliability, strong communication skills, basic computer proficiency, and possess relevant certifications, including CPR, First Aid, and Food Handlers. The starting pay ranges from $22.00 to $23.50 per hour, reflecting the importance of a courteous, organized, and dependable approach to front desk duties. Working as a Front Desk Receptionist at Ciela Senior Living offers an opportunity to be part of a community-focused company that values teamwork, respect, and high standards of resident care.
The Front Desk Receptionist role at Ciela Senior Living is a pivotal position responsible for delivering outstanding customer service and creating a positive first impression for residents, their families, guests, and callers. This position is essential in maintaining smooth communication and operational efficiency at the front desk, serving as the welcoming face of the community. The receptionist role involves managing phone systems, directing inquiries accurately, responding promptly to emergencies, and ensuring that the reception area is organized and inviting. Additionally, the employee will support marketing initiatives by facilitating community tours and responding to prospective resident inquiries, contributing to the community's growth and reputation.
This role also involves administrative responsibilities, such as sorting mail, assisting with various projects, and supporting meal service when necessary. Maintaining professionalism at all times, adhering to company policies, and participating in ongoing training sessions are key expectations for this position. The ideal candidate will demonstrate reliability, strong communication skills, basic computer proficiency, and possess relevant certifications, including CPR, First Aid, and Food Handlers. The starting pay ranges from $22.00 to $23.50 per hour, reflecting the importance of a courteous, organized, and dependable approach to front desk duties. Working as a Front Desk Receptionist at Ciela Senior Living offers an opportunity to be part of a community-focused company that values teamwork, respect, and high standards of resident care.
Job Requirements
- prior customer service experience
- strong communication skills
- basic computer proficiency
- CPR certification
- first aid certification
- food handlers certification
Job Qualifications
- prior customer service experience
- strong communication skills
- basic computer proficiency
- CPR certification
- first aid certification
- food handlers certification
Job Duties
- greet residents families guests and callers ensuring a positive first impression
- answer phones promptly and direct inquiries appropriately
- respond to emergencies effectively and efficiently
- maintain a neat and organized reception area
- support marketing efforts through community tours and inquiry responses
- assist with administrative tasks such as mail sorting projects and meal service
- adhere to company policies maintain professionalism and attend training sessions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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