Front Desk Assistant

AFC Urgent Care - Camas is part of a well-established network of urgent care clinics dedicated to providing accessible, high-quality healthcare to communities in and around Vancouver, Washington. Recognized for a progressive and patient-centric approach to urgent care, AFC Urgent Care strives to redefine what healthcare feels like by balancing rapid, efficient service with compassionate care. The clinic is committed to fostering a supportive and collaborative work environment where team members are valued and empowered. Known for its dynamic culture, AFC Urgent Care - Camas offers excellent opportunities for professional development and growth, including programs and incentives designed to help employees advance their careers within the healthcare field.

The Medical Front Desk Receptionist role at AFC Urgent Care - Camas is a pivotal entry-level position that plays a critical part in delivering a welcoming and organized patient experience. This position requires an individual who excels at people-facing communication, thrives in a fast-paced environment, and demonstrates a high level of organization and attention to detail. The receptionist serves as the first point of contact for patients, setting the tone for a positive visit and ensuring efficient patient flow through the clinic. Key responsibilities include greeting patients with warmth and professionalism, managing patient check-ins and checkouts, verifying insurance details, handling medical records and payments, and supporting staff through various administrative tasks. The role demands comfort with technology, such as electronic medical record systems, and the ability to manage multiple demands gracefully under pressure.

Alongside these operational duties, staff at AFC Urgent Care - Camas benefit from a close-knit, supportive team dynamic where collaboration and mutual support are emphasized over competition. The clinic encourages ongoing learning through apprenticeship programs and job training, providing pathways for those interested in growing their medical careers. Employees enjoy a balanced work schedule with set shifts, competitive hourly wages ranging from $20 to $24 based on experience, and performance bonuses that reward team success. Additional perks include comprehensive healthcare coverage for employees and their families, a 401(k) plan with employer matching, paid time off, and a positive, non-toxic work environment where achievements are celebrated. This position is full-time, typically 40 hours per week, with a Monday to Friday schedule and a single monthly on-call shift selected by the employee.

Ideal candidates for this role are friendly, detail-oriented, and able to maintain calm and efficiency in a rapidly changing environment. Previous customer service experience is required, and familiarity with medical administrative duties and terminology is preferred. AFC Urgent Care is committed to safety, with drug and alcohol-free workplace policies and adherence to equal employment opportunity standards. This role offers an excellent entry point into the healthcare industry for those passionate about helping others and working in a dynamic clinical setting.