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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
monthly performance bonus
On-the-job training
supportive work culture
Job Description
AFC Urgent Care - Camas is part of a well-established network of urgent care clinics dedicated to providing accessible, high-quality healthcare to communities in and around Vancouver, Washington. Recognized for a progressive and patient-centric approach to urgent care, AFC Urgent Care strives to redefine what healthcare feels like by balancing rapid, efficient service with compassionate care. The clinic is committed to fostering a supportive and collaborative work environment where team members are valued and empowered. Known for its dynamic culture, AFC Urgent Care - Camas offers excellent opportunities for professional development and growth, including programs and incentives designed to help... Show More
Job Requirements
- At least 1 year of people-facing customer service experience
- at least 1 year of experience with medical administrative duties preferred
- solid computer skills
- ability to work full-time approximately 40 hours per week
- must be calm under pressure
- willing to wear multiple hats
- able to pass background checks and drug screenings
Job Qualifications
- At least 1 year of people-facing customer service experience
- solid computer skills and comfortable learning new systems
- knowledge of medical terminology is a big plus
- able to maintain professionalism and friendliness in a fast-paced environment
- strong organizational skills
- excellent verbal and written communication skills
- ability to multitask and prioritize effectively
Job Duties
- Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
- guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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