Front Desk Assistant

Portland, ME, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Paid Time Off

Tuition Assistance

wellness programs

Life insurance

Retirement benefits

Commuting and transportation assistance

Job Description

Northeastern University is a globally recognized private research university located in Boston, Massachusetts. Known for its experiential learning approach, Northeastern combines rigorous academics with real-world experience, preparing students for successful careers in various fields. The university is committed to fostering an inclusive and welcoming campus environment for all its community members, including students, faculty, staff, and visitors. With a diverse student body and innovative research programs, Northeastern University continues to make impactful contributions in education, technology, business, and the arts.

The Front Desk Assistant position at Northeastern University is a part-time role essential to maintaining a smooth and welcoming entran... Show More

Job Requirements

Demonstrate a customer-first attitude and a welcoming demeanor
exhibit maturity, diplomacy, and common sense in interactions
possess close attention to detail and professionalism
ability to prioritize and adapt in a fast-paced environment
effectively troubleshoot and resolve office technology issues
excellent writing, analytical, interpersonal, and communication skills
strong organizational and time-keeping skills
proficient in Microsoft Office applications such as Word, Excel, and PowerPoint

Job Qualifications

Demonstrate a customer-first attitude and a welcoming demeanor
exhibit maturity, diplomacy, and common sense in interactions
possess close attention to detail and professionalism
ability to prioritize and adapt in a fast-paced environment
excellent writing, analytical, interpersonal, and communication skills
strong organizational and time-keeping skills
proficient in Microsoft Office applications such as Word, Excel, and PowerPoint

Job Duties

Coordinates the entry area experience by providing a welcoming and informative experience for visitors
communicates effectively with other operations team members and takes a team-oriented approach to work
handles conflicts or unexpected situations with diplomacy and discretion
addresses day-to-day troubleshooting questions from campus users
works with IT/AV to ensure technical support for patrons, especially in evening classrooms
coordinates with campus security for safety
co-manages a shared email account and handles mail and packages
supports students and employees in accessing campus or digital resources and offers general directions
occasionally sets up meetings or books rooms and escalates specific questions to appropriate team members
creates ID cards and completes other administrative tasks
maintains a high standard of organization for campus fixtures and equipment, escalating issues as needed
restocks communal spaces and tends to basic cleaning of kitchen areas
assists in setting up, arranging, or breaking down meetings or events as needed
facilitates campus projects by providing status updates and communicating with vendors
receives campus feedback and fields questions to operations leadership

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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