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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $26.52
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
flexible schedule
team environment
Paid holidays
Career development opportunities
Job Description
This job opportunity is with a reputable hotel that prides itself on delivering outstanding guest experiences through exceptional front desk service. The establishment is known for its welcoming atmosphere, high standards, and dedication to guest satisfaction. As a crucial component of the hospitality industry, this hotel provides comfortable accommodations and a wide range of amenities designed to meet the diverse needs of travelers. The hotel is committed to fostering a professional and supportive work environment for its employees, emphasizing collaboration, integrity, and continuous improvement. This is a full-time paid position with the rate of $26.52 per hour, offering an excellent... Show More
Job Requirements
- High school diploma or equivalent
- Previous front desk or customer service experience preferred
- Ability to work varying schedules including nights, weekends, and holidays
- Excellent communication skills
- Strong work ethic and self-initiative
- Friendly and professional demeanor
- Ability to handle cash accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Strong communication and interpersonal skills
- Ability to use front office computer systems effectively
- Basic math skills for cash handling
- Detail-oriented and organized
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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