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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.60
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Free onsite parking
work shoe credit
Team lunches
Guest satisfaction awards
Job Description
Marriott Vacations Worldwide (MVW) is a renowned global company dedicated to making vacation dreams come true for travelers across the world. Founded on the principles of delivering exceptional experiences, MVW operates within the resort and hospitality industry, providing vacation ownership and related services. The company's mission revolves around fostering meaningful moments and memorable experiences for its owners and guests, all within a supportive, friendly, and beautiful work environment. With a commitment to inclusivity and diversity, MVW is an equal opportunity employer focused on cultivating a workplace where everyone feels valued and empowered.
As a Front Desk Agent/Night Audit Relie... Show More
As a Front Desk Agent/Night Audit Relie... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Ability to stand, sit, or walk for an extended period of time
- Ability to lift, carry, push, or pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work various shifts including weekends, holidays, and overnight
- Basic computer skills
- Ability to multitask and handle guest requests effectively
- Professional demeanor and friendly attitude
Job Duties
- Check owners/guests into their villas and review property amenities, services, hours of operations, and local areas of interest and activities
- Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues
- Identify and explain room features to guests (e.g., use of room key, ice and vending areas)
- Follow up with owners/guests to ensure their requests or problems have been met to their satisfaction
- Answer telephone calls and route calls to the proper department as applicable
- Assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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