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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.50 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
Telehealth service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Scarlet, A Tribute Portfolio Hotel, is a vibrant boutique hotel located in the heart of Lincoln, Nebraska. Known for its bold style and unforgettable guest experiences, The Scarlet offers a unique hospitality environment characterized by its creatively designed guest rooms, signature dining options, and inspiring event spaces. The hotel blends a dynamic atmosphere with exceptional guest service, making it a standout destination for visitors seeking both comfort and excitement. As part of the esteemed Tribute Portfolio, The Scarlet embodies the spirit of individuality and innovation, delivering a high-energy and personalized hospitality experience in a boutique setting.
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Job Requirements
- high school diploma or equivalent
- previous experience in customer service preferably in hospitality
- prior cash handling experience
- strong communication and interpersonal skills
- ability to remain calm under pressure
- proficiency in computer and hotel property management software
- availability to work flexible hours including evenings weekends holidays
Job Qualifications
- previous experience in a customer service role preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules including evenings weekends and holidays
- high school diploma or equivalent
Job Duties
- provide exceptional customer service creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions dining options and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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