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Front Desk Agent Part-time $20 per hour - Fremont Marriott
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The hiring establishment is a renowned hotel that prides itself on providing exceptional hospitality and service to its guests. Known for its welcoming environment and commitment to guest satisfaction, this hotel ensures a comfortable and memorable stay for all who visit. As a key player in the hospitality industry, the hotel focuses on maintaining high standards through well-trained staff and efficient operational practices, fostering an atmosphere where guests feel valued and attended to at all times. The work environment is professional yet friendly, emphasizing teamwork and dedication among employees to achieve a seamless guest experience.
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Job Requirements
- High school diploma or equivalent
- Ability to work varying schedules including nights, weekends, and holidays
- Physical ability to sit for prolonged periods and perform keyboarding tasks
- Good communication skills both verbal and written
- Ability to lift and move 10-25 pounds
- Ability to occasionally stand, walk, bend, reach, or carry items
- Ability to read from computer screens and printed materials
- Reasonable accommodations available for individuals with disabilities
Job Qualifications
- High school diploma or equivalent
- Prior experience in a front desk or customer service role preferred
- Strong communication skills verbal and written
- Basic computer proficiency
- Ability to multitask and handle guest inquiries efficiently
- Knowledge of hotel reservation systems is a plus
- Team player with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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