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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $25.63 - $31.25
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
competitive pay
commuter benefit
Medical insurance
Dental Insurance
Vision Insurance
401k and Employer Match
Paid holidays
Paid vacation time
Success share bonus
Wyndham discount
Volunteer program
Tuition Reimbursement Program
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Craftsman, A Wyndham Residence, located at 208 W. 8th Street in Los Angeles, CA, stands at the forefront of the alternative accommodations industry. Reside is an innovative company designed to blur the lines between traditional hotels and apartment living, providing guests with flexible living solutions that combine the comforts of home with the high standards of hotel service. The company operates across more than 200 U.S. cities and extends its reach to 130 international destinations, offering a broad network that supports both short-term and extended stays. This global presence, combined with the localized, personalized touch synonymous with Reside, ensures... Show More
Job Requirements
- High school diploma or equivalent required
- College coursework in hospitality or related field preferred or equivalent experience
- One year of experience in hotel front office or related field preferred
- Computer proficiency required
- Customer service experience preferred
- Ability to work flexible shifts including overnight
- Ability to lift or move items up to 20 pounds occasionally
- Ability to stand or sit for extended periods
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- College coursework in hospitality or a related field preferred
- One year of experience in a hotel front office or related field preferred
- Computer proficiency
- Experience with front office or property management systems preferred
- Strong customer service skills
- Excellent verbal and written communication skills
- Attention to detail and accuracy
- Ability to prioritize tasks and work independently or as part of a team
- Proficiency in basic arithmetic
- Problem-solving and critical thinking skills
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Willingness to cross-train and assist in other operational areas
Job Duties
- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
- Handle all check-ins, checkouts, and reservation processes accurately and efficiently
- Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- Review and compile management reports, guest billings, and ledger transactions in a timely manner
- Respond promptly to guest inquiries regarding services, facilities, and local attractions
- Maintain proper operation of front desk systems and ensure adherence to property standards
- Follow all cash handling, credit, and audit procedures in accordance with company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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