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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid Holidays and Vacation
Outstanding Recognition and Awards Program
Effective Training Programs
Tuition Reimbursement
complimentary parking
Complimentary meals in dedicated employee restaurant
Preferred pricing on food and beverage
Preferred pricing on spa treatments
Preferred pricing on retail purchases
Management programs
Health and Wellness Fairs
Job Description
We are a distinguished hospitality establishment committed to creating a welcoming and rewarding environment for both our guests and team members. Our focus is on fostering a culture that prepares, inspires, empowers, and entrusts individuals to realize their full potential. We pride ourselves on being a place where careers are nurtured through continuous learning and development, supported by a wealth of benefits designed to ensure the well-being and satisfaction of our employees.
Our company is dedicated to investing in people, providing competitive wages, comprehensive medical, dental, and vision insurance, life insurance, and a robust 401K program. We also offer ... Show More
Our company is dedicated to investing in people, providing competitive wages, comprehensive medical, dental, and vision insurance, life insurance, and a robust 401K program. We also offer ... Show More
Job Requirements
- High school graduate or equivalent vocational training certificate
- computer basic arithmetic
- fluency in English both verbally and non-verbally
- ability to provide legible communication and directions
- perform job functions with attention to detail, speed and accuracy
- prioritize and organize tasks
- be a clear thinker, remain calm and resolve problems using good judgment
- follow directions thoroughly
- understand guest’s service needs
- work cohesively with co-workers as part of a team
- work with minimal supervision
- maintain confidentiality of guest information and hotel data
- ability to input and access information in property management system, computers, point of sales system
- frequent standing and walking throughout shift
- endure various physical movements throughout work areas
- reach overhead and extension up to 30 inches to complete tasks at different levels
- remain in stationary position for up to 8 hours throughout work shift
- satisfactorily communicate with guests, management and co-workers
- load and unload luggage from point of origin to destination
- lift, transfer and store heavy objects up to 60 pounds
- occasional kneeling, pushing, pulling and lifting
- occasional ascending or descending ladders, stairs and ramps
Job Qualifications
- High school graduate or equivalent vocational training certificate
- computer basic arithmetic
- fluency in English both verbally and non-verbally
- ability to provide legible communication and directions
- attention to detail, speed and accuracy
- prioritize and organize tasks
- remain calm and resolve problems with good judgment
- follow directions thoroughly
- understand guest service needs
- work cohesively with co-workers as part of a team
- work with minimal supervision
- maintain confidentiality of information
- ability to input and access information in property management system
- some college or training in hospitality industry desirable
- previous experience as front desk agent desirable
- previous cashiering experience desirable
- fluency in a foreign language (Spanish, Russian, Portuguese) desirable
- ability to suggestively sell desirable
- certification in CPR desirable
- previous guest relations training desirable
Job Duties
- Check in and check out hotel guests courteously and efficiently
- process all payments according to established hotel requirements
- provide information and assistance to all guests and visitors
- communicate effectively with internal departments and external partners
- maintain confidentiality of guest information
- resolve guest problems using good judgment
- use property management system and point of sales system accurately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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