Front Desk Agent (Marriott Experience Required)

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Benefits

401(k)

401(k) matching

Dental Insurance

Employee assistance program

employee discount

Flexible Schedule

Free parking

Health Insurance

Life insurance

Paid Time Off

Professional development assistance

Referral program

Retirement Plan

Vision Insurance

Job Description

We are a premier hotel located in Jacksonville, FL, known for providing exceptional hospitality and comfort to all our guests. As a distinguished establishment within the hospitality industry, our hotel focuses on delivering superior guest experiences backed by excellent service, luxurious accommodations, and a welcoming environment. Our commitment to quality and guest satisfaction has made us a preferred destination for travelers seeking comfort and convenience in Jacksonville.

We are currently seeking a dedicated and personable Front Desk Agent to join our dynamic team on a full-time basis. This role offers an hourly pay rate ranging from $14.00 to $16.00... Show More

Job Requirements

Minimum two years of experience working with Marriott Hotels
Must be able to work full-time, 30-40 hours per week
Excellent communication and interpersonal skills
Ability to operate front desk systems and handle cash transactions
High school diploma or equivalent
Must be available to work varied shifts including mornings, evenings, weekends, and holidays
Location in Jacksonville, FL, and work performed in person

Job Qualifications

Previous experience in hotel management or hospitality management is preferred
Strong customer service skills with a focus on guest relations
Multilingual abilities are a plus
Experience in night audit processes is beneficial
A positive attitude and excellent communication skills
Ability to work well under pressure
Minimum two years of experience with Marriott Hotels

Job Duties

Greet guests upon arrival with a warm and welcoming demeanor
Manage the check-in and check-out processes efficiently
Handle guest inquiries and resolve any issues or complaints promptly
Maintain accurate records of guest information and reservations
Process payments and manage billing inquiries
Assist with night audit duties as required
Provide information about hotel services, local attractions, and amenities
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
Uphold hotel policies and procedures while ensuring compliance with safety regulations

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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