Front Desk Agent / Hotel Receptionist

La Quinta by Wyndham at Boise Town Square is an esteemed hotel part of the Wyndham Hotels & Resorts family, renowned for delivering exceptional hospitality and comfort to travelers. Known for its commitment to providing a welcoming environment, La Quinta by Wyndham embodies a culture focused on guest satisfaction, teamwork, and professional growth. Located in Boise, Idaho, this hotel offers comfortable accommodations and thoughtful amenities such as freshly baked cookies each evening to make every guest feel at home. The property is designed to foster a memorable guest experience through attentive service and a clean, inviting atmosphere. Employees at La Quinta by Wyndham Boise Town Square are valued for their dedication to quality service and are supported to advance their careers within the hospitality industry. The company prioritizes a supportive work environment where staff members feel appreciated and motivated to contribute to the hotel's success.

The Front Desk Agent or Hotel Receptionist role at La Quinta by Wyndham Boise Town Square is a vital position responsible for being the hotel's primary point of contact for guests. This role is ideal for individuals who are friendly, dependable, and customer-focused, eager to create outstanding guest experiences. The position is available both full-time and part-time, offering flexibility with a full-time swing shift from approximately 2:00/3:00 PM to 10:00 PM, typically working four to five days a week, and a part-time weekend day shift from 7:00 AM to 3:00 PM on Saturdays and Sundays. Compensation ranges from $15.50 to $16.50 per hour, with benefits available for eligible full-time employees, including health insurance, dental insurance, and a 401(k) plan. This role offers an excellent opportunity for those seeking to build a career in hospitality, guest services, or front desk operations within a positive and team-oriented work environment.

As a Front Desk Agent, you will be the face of the hotel, greeting guests warmly and providing superior customer service. Your responsibilities will include checking guests in and out efficiently, answering phones, responding to guest inquiries, and offering local directions and recommendations to enhance their stay. You will maintain a clean and organized front desk area to ensure professional presentation. Resolving guest concerns promptly and ensuring they have a positive experience during their stay is essential. Coordination with housekeeping and other hotel departments will be part of your daily tasks to guarantee smooth operations. This position requires strong communication skills and the ability to multitask in a fast-paced setting, making it a dynamic and rewarding role for individuals passionate about hospitality.