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Front Desk Agent (Health & Wellness)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Next Health is a premier health optimization and longevity center dedicated to transforming the way individuals approach their well-being. Unlike traditional healthcare models that primarily focus on the absence of disease, Next Health embraces a holistic philosophy that defines health as the abundance of vitality. The center leverages advanced, personalized, and data-driven methodologies to empower people to achieve their highest potential in health, vitality, and longevity. By blending cutting-edge medical research with innovative wellness practices, Next Health creates a supportive environment where patients can unlock optimal health outcomes and enjoy enhanced quality of life. Learn more about Next Health at www.next-health.com.

Next Health is currently seeking a Front Desk Receptionist to join its dynamic team. This role is crucial as the first point of contact for patients, visitors, and vendors, ensuring a warm and professional welcome that sets the tone for an exceptional healthcare experience. As a Front Desk Receptionist, you will play an essential role in the smooth operation of the clinic, managing patient check-ins, scheduling appointments, verifying payment information, maintaining accurate patient records, and coordinating with various healthcare departments. This position requires a unique blend of excellent communication skills, organizational abilities, and a passion for patient care. It also offers the opportunity to work directly with diverse populations in a progressive health and wellness environment.

The role is designed for individuals who thrive in multitasking and can efficiently manage several administrative responsibilities simultaneously. You will be using electronic medical records and scheduling software daily, so familiarity with healthcare systems and technology is vital. Additionally, the position requires a genuine interest in health and wellness, as well as the ability to understand medical terminology and insurance billing practices. This role offers competitive pay starting at $21.00 per hour, with options for full-time or part-time employment, along with benefits such as health, dental, and vision insurance, paid time off, and flexible scheduling.

Beyond routine administrative duties, the Front Desk Receptionist at Next Health contributes directly to creating a positive and empathetic patient-centered culture. The clinic values respect, teamwork, and continuous professional growth, providing employees with an inclusive and supportive work environment. As a member of the Next Health team, you will have the chance to be at the forefront of health optimization trends, aiding patients on their journey to better health through compassionate service and precise operational support. If you are excited to learn, help others, and work in a fast-paced healthcare setting where your work truly impacts lives, this opportunity is for you.

Job Requirements

  • 1 plus years of experience in a medical office or healthcare setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and responsibilities
  • Experience with electronic medical records and scheduling software
  • Knowledge of medical terminology and insurance billing practices
  • Passion for providing exceptional customer service and patient care
  • Aptitude for sales
  • Passion for and knowledge of health and wellness services
  • Exceptional at customer service
  • Display a genuine interest in helping other people
  • Excited to learn new things and be on the cutting edge of health and wellness

Job Qualifications

  • 1 plus years of experience in a medical office or healthcare setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Experience with electronic medical records and scheduling software
  • Knowledge of medical terminology and insurance billing practices
  • Passion for providing exceptional customer service and patient care
  • Aptitude for sales
  • Passion for and knowledge of health and wellness services
  • Exceptional at customer service
  • Display a genuine interest in helping other people
  • Excited to learn new things and be on the cutting edge of health and wellness

Job Duties

  • Greeting patients and visitors with a welcoming and professional demeanor
  • Checking in patients and verifying their demographic and payment information
  • Scheduling appointments and managing the clinic schedule
  • Assisting patients with questions and concerns
  • Maintaining patient records and updating them as needed
  • Coordinating with other departments and healthcare providers to ensure seamless patient care

Job Criteria

Experience

Mid Level (3-7 years)


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