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Job Overview
Compensation
Hourly
Range $13.00 - $1.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
promotion opportunities
Job Description
Palette Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences and creating meaningful careers for its associates. With a steadfast commitment to quality service, Palette Hotels prides itself on a team-based culture that values people and promotes growth from within the organization. The company offers highly competitive salaries, outstanding health and other benefits, extensive training and development programs, and a supportive working environment. Palette Hotels is an equal opportunity employer committed to fairness, diversity, and maintaining a drug-free workplace. They actively participate in the E-Verify program to ensure employee eligibility to work in the United States.
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Job Requirements
- High school diploma or equivalent
- Two years of front desk experience preferred
- Excellent verbal and written communication skills
- Proficiency in IT systems relevant to hotel operations
- Ability to work flexible hours including mid and evening shifts
- Strong customer service orientation
- Ability to handle emergency procedures
- Commitment to following health, safety and security regulations
- Ability to speak and understand Spanish preferred
Job Qualifications
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Flexible work schedule day shift and night shift
- Two years front desk experience
- Knowledge of the hospitality industry
- High level of IT proficiency
- Able to speak and understand Spanish
Job Duties
- Act in accordance with all security and emergency procedures and manage the instigation of these as required
- Ensure that all guest complaints are managed, recorded, and resolved promptly
- Support the Night Auditor with all front desk and accounting related duties
- Produce nightly reports as required
- Inform departments of special requests, early/late departures, room changes and other guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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