FRONT DESK AGENT - FULL TIME

Hyatt Regency Columbus is a premier hotel located within walking distance of the Nationwide Arena and the vibrant Arena District in downtown Columbus. This modern hotel offers 633 beautifully renovated guest rooms and spacious suites, complemented by 70,000 square feet of flexible meeting space ideal for conferences, events, and social gatherings. Hyatt Regency Columbus is directly connected to the Greater Columbus Convention Center and is steps away from the lively Short North Arts District, making it a central hub for business travelers and tourists alike. The hotel prides itself on redefining the modern hotel experience by combining luxury, convenience, and exceptional customer service in the heart of Columbus.

The Full-Time Front Office Host role at Hyatt Regency Columbus is an integral position that centers around the guest registration process and represents the hotel’s frontline in delivering outstanding hospitality. This role involves welcoming guests, communicating hotel services and promotions effectively, and ensuring a friendly and professional atmosphere that fosters positive guest experiences. With a competitive wage of $17.25 per hour, this position offers an exciting opportunity for individuals passionate about guest service and hospitality to join a renowned brand known for its care and commitment to people. The role requires a strong guest service orientation, the ability to manage fast-paced environments, and the willingness to engage in casual conversations that enhance guest interactions. Other responsibilities include processing payments, addressing guest inquiries, upselling hotel rooms, and assisting with the Hyatt loyalty program enrollment. This highly visible position contributes directly to the guests' overall satisfaction and plays a key role in maintaining Hyatt's core values of empathy, integrity, respect, inclusion, experimentation, and wellbeing.