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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Discounted flight program
uniform provided
Free Meals
Family events
Recognition celebrations
Discounted parking pass
free COTA Bus Pass
Access to gym
Education Assistance
Headspace app access
Job Description
Hyatt Regency Columbus is a premier hotel located within walking distance of the Nationwide Arena and the vibrant Arena District in downtown Columbus. This modern hotel offers 633 beautifully renovated guest rooms and spacious suites, complemented by 70,000 square feet of flexible meeting space ideal for conferences, events, and social gatherings. Hyatt Regency Columbus is directly connected to the Greater Columbus Convention Center and is steps away from the lively Short North Arts District, making it a central hub for business travelers and tourists alike. The hotel prides itself on redefining the modern hotel experience by combining luxury, convenience, and... Show More
Job Requirements
- education level not specified
- past experience in hospitality or customer-facing roles preferred
- ability to stand for long periods
- availability to work flexible hours including evenings, weekends, and holidays
- excellent communication skills
- positive and energetic attitude
- customer service experience
- soft selling capability
Job Qualifications
- past experience strongly preferred in hotels or front-facing administrative roles
- a true desire to satisfy the needs of others
- refined verbal and written communication skills
- capable of standing for long periods
- able to work a flexible schedule including evenings, weekends, and holidays
- fun and energized personality
- soft selling skills
- strong customer service orientation and recovery skills
Job Duties
- responsible for the guest registration process and communication of hotel services and promotions
- strong guest service orientation to ensure high guest expectations
- engage in casual conversations to create a welcoming atmosphere
- work in a fast-paced environment requiring continuous standing
- process forms of payment
- respond to guest inquiries
- upsell hotel rooms and assist in enrollment of guests into Hyatt loyalty program
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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