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Front Desk Agent (Evenings and Overnight)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.25 - $16.75
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Work Schedule

Flexible
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Benefits

Health Insurance
401k
Paid Time Off
Professional Development
employee recognition
promotional opportunities
flexible schedule

Job Description

Hospitality Management Corporation (HMC) is a Dallas-based privately held company specializing in providing tailored management solutions and hospitality industry services designed to meet the unique requirements of each client. With a strong commitment to integrity, honesty, and transparent communication, HMC has built a reputation as a leader in the hospitality management sector. The corporation's core values highlight professionalism, innovation, flexibility, and a consistent focus on delivering measurable results, making it a preferred employer and partner for businesses and professionals alike.

At HMC, the belief that a company’s strength resides in its team drives a positive and supportive work culture. ... Show More

Job Requirements

  • Experience with an IHG branded hotel highly desired
  • be able to manage time effectively, complete required tasks on time
  • knowledge of and ability to operate computer equipment and the reservations system

Job Qualifications

  • High school diploma or equivalent
  • stable work history
  • strong understanding of Microsoft Office products (Excel, Word, Outlook)
  • effective communication skills
  • ability to maintain composure under pressure
  • problem-solving skills
  • team player

Job Duties

  • Greet guests and manage check-ins and check-outs
  • handle reservations, cancellations, and room assignments
  • assist guests with questions, directions, and local recommendations
  • address and resolve guest concerns professionally
  • maintain accurate guest records and room key inventory
  • support front desk operations as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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