Front Desk Agent - DoubleTree By Hilton Hotel Seattle Airport

The DoubleTree by Hilton Hotel Seattle Airport is part of the globally renowned Hilton brand, which has a long-standing legacy of excellence in the hospitality industry. Hilton is recognized worldwide for delivering exceptional guest experiences and maintaining a culture that celebrates diversity, inclusion, and career growth. The DoubleTree by Hilton Seattle Airport offers a warm and welcoming environment designed to accommodate travelers coming to and from one of the most bustling airports in the Pacific Northwest region. This establishment is a full-service hotel featuring comfortable accommodations, modern amenities, and a commitment to superior customer service that makes every guest's stay memorable.

This hotel is currently seeking a dynamic Front Desk Agent to join their dedicated team. The ideal candidate will have full scheduling flexibility, open availability including AM, PM, overnight shifts, weekends, and holidays. This role is pivotal in ensuring seamless check-in and check-out experiences while embodying Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and focus on the present moment. The position offers a competitive hourly wage starting at $23.81 per hour, which increases to $26.45 per hour after 90 days, reflecting Hilton's commitment to rewarding its employees.

As a Front Desk Agent, you will be the first impression many guests have of the DoubleTree by Hilton Seattle Airport, delivering a warm welcome and creating memorable experiences through exceptional interpersonal skills and a deep knowledge of the hotel’s offerings. Your daily responsibilities include greeting guests, managing reservations, assigning rooms, issuing keys, and providing comprehensive information about the hotel and the local area. The role also involves supporting efficient check-out processes, handling payments, and promoting hotel services to maximize revenue through up-selling techniques.

Hilton values its team members and supports their mental and physical well-being through an expansive benefits package including medical, vision, dental, life and disability insurance, and mental health resources. Hilton is proud to provide paid time off including sick pay accrued for hours worked, vacation time after the first year of employment, and a travel discount program that offers discounted stays at Hilton properties globally. Additionally, employees can benefit from a 401(k) plan, a pension plan with employer contributions for every hour worked, an employee stock purchasing program, access to earned wages when needed through DailyPay, complimentary meals in the team member restaurant, and educational opportunities through a debt-free education program.

Joining the Hilton team means enrolling in a workplace culture that has been repeatedly recognized as one of the World's Best Workplaces. This culture is built on the premise that exceptional guest experiences start with engaged and valued team members. With Hilton's leadership in the hospitality industry, their dedication to team member growth, and a supportive, inclusive work environment, the Front Desk Agent position offers not just a job but a rewarding career path. Whether you are just beginning your career in hospitality or looking to expand your skills, Hilton provides the support and resources to help you succeed and thrive.